Sandra Jones
KKTV 11 News
Washington, DC, United States
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Past articles by Sandra:
Consumer Crackdown: Hi-tech scam targets cellphone sim cards
The FBI said the scam starts when someone contacts you by phone or email pretending to be a representative from your mobile phone carrier. Once the fraudster gets your personal information, they call your service provider and report a lost or stolen sim card. → Read More
Consumer Crackdown: Scammers target money transfer apps to trick consumers
Money transfer apps are popular with scammers because there's money easily stolen with just a few bits of information. → Read More
Consumer Crackdown: As Spring Break travel heats up, experts warn of bogus deals and travel needs
As you plan for that perfect Spring Break getaway, experts warn travelers need to watch out for con-artists offering deals too good to be true and plan ahead for pandemic travel requirements. → Read More
Consumer Crackdown: BBB says tax time brings out scammers
According to the Better Business Bureau, tax season is a popular time of year for scammers looking to target consumers through email, phone, or text message. → Read More
Consumer Crackdown: Cryptocurrency scams skyrocket in 2021
According to the National Consumers League, 2021 was a banner year for scammers. Losses to fraud hit a 10-year high and cryptocurrency-related deals were one of the fastest-growing scams. → Read More
Predatory Pricing: Online ads don’t match price paid at some dealerships
According to CARFAX, the median list price for a used car jumped 40% from January 2021 to January 2022. In the midst of this climb, our national investigative team uncovered consumer complaints from across the country accusing dealers of advertising one price, but when it came time to sign, charging a cash price thousands more. → Read More
Consumer Crackdown: Feds warn of fake COVID tests and fake testing sites
The Federal Trade Commission said the recent short supply of at-home COVID tests and long lines at testing sites opened the door for potential scams, with fraudsters targeting your money and your peace of mind. → Read More
Consumer Crackdown: Feds issue hundreds of “cease and desist” letters over unproven COVID treatment claims
Over the course of the pandemic the FTC, along with the Food and Drug Administration, has sent out cease and desist letters to more than 400 companies and individuals urging them to remove unproven claims that their product treats or prevents COVID-19. → Read More
Consumer Crackdown: FTC warns buyers to beware of real estate investment promises
According to the Federal Trade Commission, real estate and investment scams lure you in with promises or guarantees of a financial windfall. → Read More
Patient privacy: Millions of Americans are victims of medical data breaches each year
InvestigateTV found data shows an increased number of breaches since the pandemic began. → Read More
Limited Mobility: Lack of transportation options a problem for many in rural America
Without a vehicle or public transportation some in rural America rely on charity for rides to doctors and stores. → Read More
Cashing in on CARES: Pandemic relief money used to buy luxury cars, new homes
The federal government is cracking down on people it says fraudulently applied for and, in some cases, received money through pandemic relief funding programs. → Read More
Grounded: Some cities lost more than half their flights amid COVID-19
Airports around the country lost flights as the pandemic forced airlines to reduce service. As the vaccine rolls out, airline experts expect a return to service beginning with an increase in leisure travelers. → Read More
Sounding off: Veterans say their standard-issue earplugs caused hearing loss
Veterans are suing technology company in one of the largest multi-district litigation suits in history. → Read More
Consumer complaints against credit-reporting agencies double during pandemic
The federal government told credit reporting agencies they could relax investigations into consumers' disputes during the pandemic. At the same time, complaints against the agencies more than doubled from the previous year. → Read More
Repossessed: Pandemic-related moratoriums for car repos expire
In many states, vehicle repossessions decreased in 2020 due to the pandemic - particularly in states that issued moratoriums. Consumer law experts worry many Americans are about to face losing their cars. → Read More
Medication Mistakes: They can be a matter of life or death
Common errors include prescribers mixing up similar sounding prescription names, pharmacists giving the wrong medication to the wrong patient and patients misunderstanding dosing instructions. → Read More