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I’ve enjoyed several conversations over the past few weeks regarding local news. I have built a narrative in my head that looks something like this: National/global news publishers – there are an… → Read More
People like to claim that “local doesn’t scale”. They use this as an excuse to ignore or downplay businesses that focus on hyperlocal markets. And yet, Facebook and Google make a huge percentag… → Read More
Nearly 15 years ago, I was working for an Enterprise Software company as an Account Manager. My job was to break into new accounts that had never used our software before. One of my earliest accounts… → Read More
I’m a stats junkie – I love reading articles that show trends and especially ones that correlate with the world view we have working with small local businesses and local digital publishers. But,… → Read More
I’ve recently been talking to folks about the impact of negative reviews on popular review sites. There is a thread going around regarding the fate of Longs Jewelers in Boston, MA – they were hit… → Read More
I have been meaning to write this post for over a year. It started last Fall in a conversation with Jason Frasca and Carlos Abad – these are two entrepreneurs and leaders in the New Jersey startup… → Read More
Most small business owners will admit that a large majority of their new business comes from word of mouth. Many of these same business owners will admit that they don’t ask for or promote online r… → Read More
There has been significant discussion about the future of hyperlocal news. Everybody seems to think that technical platforms such as Facebook and Google have disintermediated local news, and that itâ… → Read More
A recent article in Street Fight highlighted how the hotel industry is using feedback from review sites to invest in improvements in their establishments and offerings. Notably, in some cases, widesp… → Read More
It’s finally dawned on me why so many hyperlocal businesses hate Yelp and are so afraid of review sites in general. There was massive backlash against the new site Peeple, which was originally mark… → Read More
The latest news story on reviews comes from Staten Island, NY, where a woman who allegedly libeled a local contractor on Yelp was ordered by a judge to pay $1,000 towards reparations. The judge agree… → Read More
Seth Godin posted recently about three changes in Marketing. Advertising and marketing are no longer the same thing. The most valuable forms of marketing are consumed voluntarily. The network effect… → Read More
I was reading an article about a local comedian who generated some significant business for a local Mexican restaurant by putting a video of the restaurant on his Facebook page. His video got more th… → Read More
Google has been exerting significant effort to improve their search engine. Their new focus is to perfect “intent based” search – how to deliver the “right answer” when a user is looking fo… → Read More
I’ve had several discussions recently about Facebook and its effectiveness as a marketing tool for local businesses. It reminded me of this blog from Forrester Research that described strate → Read More
I’ve had several discussions recently about Facebook and its effectiveness as a marketing tool for local businesses. It reminded me of this blog from Forrester Research that described strategies fo… → Read More
When I was selling enterprise software to the Fortune 500, I used to follow the “five touch” rule. The idea was that when prospecting for new customers, I would reach out to a customer five times… → Read More
We are now seeing dozens of businesses sign up on Bizyhood each day to “claim” their business listing on our site. We are thrilled to see that number growing, but this has also alerted us to many… → Read More
We are very excited about working with hyperlocal publishers and businesses – we know all about the “challenges” of hyperlocal and we’re experiencing many of them. One thing we notice is a la… → Read More
There is a renewed focus on the hyperlocal community. These things tend to happen when big companies get involved. Recently news has both Amazon and Google entering the home services market. And this… → Read More