Consumer Bob
NBC 7 San Diego
San Diego, CA, United States
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Past articles by Consumer:
Consumer Bob Signing Off Into Retirement After 40 Years, 20 at NBC 7
It is time to retire, but it’s not easy… I will travel, surf, volunteer and enjoy every beautiful day San Diego has to offer. And I will be forever grateful for a career that has blessed me and my family with friends and memories to last a lifetime. → Read More
Little Black Dresses That Make a Difference
On Friday, shoppers are sure to be lined up outside the Escondido location before the doors open at 10 a.m. → Read More
AMC to Launch Open Captions Making Movie Theaters More Accessible
Many of us are used to seeing captions on TV or while watching movies at home, but they are not common in movie theaters. Now, AMC is changing that so that people who rely on captions can enjoy more movies. → Read More
California Holds More than $10 Billion in Lost Money. Some May Be Yours
“It’s uncashed paychecks, inactive bank accounts, insurance benefits, safe-deposit box contents,” said a state controller’s office spokeswoman → Read More
Repair Shop Helps Viewer Targeted by Parking Lot Scam
Parking lot repair scams can be very convincing. They promise quick work, at a cheaper price, and might even pretend to work for a legitimate repair shop. → Read More
Cyber Attacks on Small Businesses Leave Lasting Damage
Cyber attacks are all too common in our modern world. There are hundreds reported each year, some of which leave devastating impacts on small businesses. → Read More
San Diego Gas Prices Soar
The pain at the pump is only getting worse: Thursday’s gas price average was $4.48 per gallon in San Diego, an increase of nearly 10 cents in just a week. → Read More
2021 Could Be Record Year for Data Breaches
While the world slowed down during the coronavirus pandemic, cybercriminals largely did not. In fact, the number of data breaches has increased. → Read More
When the Box Says '75-Inch TV' and It's Only 40
"The first thing that pops up is a little 40-inch TV, not a 75-inch," said Juan Vasquez, who works in Kearny Mesa. → Read More
Is Travel Insurance Worth the Cost Right Now?
Planning a vacation can be stressful. The pandemic showed how quickly plans can change and need to be adjusted or even canceled. With borders opening back up and cruise lines running once again, people are taking a closer look at travel insurance. → Read More
Critic Says Can and Bottle Deposits Have Become De Facto Tax
Consumer advocates say changes in recent years have made it harder for us to get our CRV deposits → Read More
Three Insurance Companies Ordered to Issue More Refunds to Drivers
People drove less during the pandemic, that’s why many drivers saw lower premiums or received refunds. But three companies have been ordered to “close the gap” between what they’ve actually paid, and how much they owe drivers. → Read More
Beware of Parking Lot Car Repairs
A quick car repair sounds like a great deal, especially if it’s done while you’re already busy. If you get approached about a parking lot car repair, take a second look before agreeing to anything. → Read More
Planning a Cruise? Here's What You Need to Know
Cruise ships have returned to the Port of San Diego. As passengers board once again, they may notice some changes on their voyage. → Read More
SDG&E Overcharges University Heights Woman by Hundreds
There’s usually some concern when an energy bill spikes. People might thing they’ve left appliances running or made another mistake. But what do you do when your energy bills each charge hundreds of dollars? → Read More
Finding Treasure During Pandemic Cleaning
During the pandemic many people took the time to clean and organize. People found all kinds of treasures inside, including some rare coins and jewelry. → Read More
18-Year-Old Truck Drivers Could Soon Cross State Lines
Commercial truck drivers must be 21 or older to transport goods across state lines. New rules in the bipartisan infrastructure bill that passed the Senate would create a program for some 18-year-olds to cross state lines. It’s to help make it easier to find drivers. → Read More
Suspicious Texts May Be Trying to Steal Your Personal Data
Many of us check our text messages without much thought. That’s why people are trying to use texts to steal your personal information. → Read More
Will Free Rides, WiFi Get San Diegans to Ride Mass Transit?
When was the last time you rode a bus? Most adults haven't been on one in years, but there's a new push to try to get people to use mass transit. → Read More
You're Running Out of Time for Back-to-School Shopping
NBC 7 Responds has some tips if you've been holding off until the last minute for back-to-school shopping. → Read More