Caroline O'Donovan, Washington Post

Caroline O'Donovan

Washington Post

Northern California, CA, United States

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Past articles by Caroline:

Goodreads was the future of book reviews. Then Amazon bought it.

A prominent author's decision to pull her novel from publication after being "review bombed" highlights Goodreads's power and raises questions about its owner: Amazon. → Read More

Federal regulators are suing Amazon over how it enrolls customers in Prime

The FTC is suing Amazon over auto enrollment in Prime. → Read More

Amazon’s cloud computing service experiences regional outage

Amazon Web Services outage affects websites. → Read More

Workers want to stay remote, prompting an office real estate crisis

A downturn in commercial real estate since the pandemic could portend economic disaster, risking parts of the banking system, too. → Read More

Amazon workers walk out amid layoffs, citing concerns for climate

Frustrated over return to office mandates and worried about climate change amid economic anxiety and widespread layoffs, Amazon workers are staging a walkout. → Read More

Amazon is paying small-town florists and funeral homes to deliver packages

In a new program, Amazon is paying small businesses in hard-to-reach places $2.50 per package delivered. → Read More

Amazon grew relentlessly. Now it’s getting lean.

After years of growth and expansion, Amazon is starting to slow down. → Read More

Amazon’s belt-tightening affects towns across the U.S.

As Amazon presses pause on construction of HQ2 in Virginia, other towns and cities are feeling the impact of the tech behemoth's belt-tightening, too. → Read More

Amazon Care is dead, but the tech giant’s health-care ambitions live on

After the sudden shutdown of its ambitious telemedicine experiment, the company continues to explore options for a major expansion into the health industry. → Read More

Amazon to shut down its telehealth offering

Amazon will shutter Amazon Care, the virtual and in-home health service it initially created for its employees, by the end of this year. → Read More

Amazon’s health ambitions sometimes clashed with medical best practices, nurses say

Amazon was treating patients years before it bought One Medical — but its fast and frugal approach is a tough fit for health care, former employees say. → Read More

Amazon drones are coming to town. Some locals want to shoot them.

Amazon is planning to test drone deliveries in a rural California town, but not everyone in town thinks their community is a good fit. → Read More

Amazon calls cops, fires workers in attempts to stop unionization nationwide

As Amazon prepares to argue that the union victory in Staten Island should be overturned, employees around the country are accusing it of using illegal anti-union tactics. → Read More

Amazon’s request to close hearing on union victory to public is denied

The labor board just denied Amazon's request to ban the public from attending a hearing where it will make its case for overturning a historic union vote in Staten Island. → Read More

Amazon files motion to close hearing on union victory to the public

The National Labor Relations Board hearing, in which Amazon is set to to present its objections to the Amazon Labor Union’s election victory, is currently scheduled for Monday. → Read More

Microsoft tries collaborating with unions to avoid ‘public disputes’

Microsoft President Brad Smith says the company is committed to collaborating if employees choose to unionize. → Read More

Amazon employees protest the sale of books they say are anti-trans

Amazon employees who oppose the company’s continued sale of books they say are anti-trans rights disrupted a Pride Month event at the company’s headquarters in Seattle on Wednesday morning. → Read More

Black Officers Have Tried To Sound The Alarm On The Police Department Overseeing Lauren Smith-Fields' Case For Years

The Lauren Smith-Fields case is just the latest in a string of troubling incidents for the department. → Read More

Peloton Employees Say The Company Owes Them Money

Workers across the country allege the company didn’t always pay them for breaks and overtime. → Read More

A Third Of Stitch Fix’s Workers Have Quit En Masse

Employees are departing the personal styling company, while those who remain fear their jobs are gradually being replaced by an algorithm. “We know the ultimate goal of Stitch Fix was to get rid of us → Read More