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Recognizing employees for the good work they do is a critical leadership skill – and has an impact on morale, productivity, performance, retention, and even customer satisfaction. Yet, there are a frightening number of leaders who fail to do it frequently or skillfully. Based on an analysis of thousands of 360-degree leadership assessments, the authors show there is a strong connection between… → Read More
“Quiet quitting” is a new name for an old behavior. The authors, who have conducted 360-degree leadership assessments for decades, have regularly asked people to rate whether their “work environment is a place where people want to go the extra mile.” Their data indicates that quiet quitting is usually less about an employee’s willingness to work harder and more creatively, and more about a… → Read More
Over the past year, there has been a call for leaders to be less demanding and more empathetic toward individual employees. To get results, managers needed to rely on “pull” — giving employees a say in how they carry a task out and using inspiration and motivation to get them going. But an analysis of thousands of 360-degree assessments showed that the most effective leaders also know how to… → Read More
An analysis of 360-degree assessments done during the pandemic. → Read More
An analysis of 360-degree assessments done during the pandemic. → Read More
It has to start with buy-in from the top. → Read More
It has to start with buy-in from the top. → Read More
Most organizations' selection process for high potentials pays too much attention to superficial traits, such as: possessing a commanding presence, likability, or the skill of "working the room" in social situations. What behaviors should companies really be looking for to identify high potentials? → Read More
According to analysis of 360-degree reviews. → Read More
And which one is most important for leaders. → Read More
And which one is most important for leaders. → Read More
If intelligence alone isn’t enough, then what makes the difference? To answer the question of what great problem solvers do, I examined two datasets. Learn about the five skills that enabled people to be great problem solvers. → Read More
Have you ever worked with someone who was very candid? Some feel that candid people are often rude or less sensitive to interpersonal concerns. Is candor always good? → Read More
“Wizardry” isn’t one of them. → Read More
“Wizardry” isn’t one of them. → Read More
Good managers need six particular skills. → Read More
Good managers need six particular skills. → Read More
Measuring engagement creates an expectation that it will be significantly improved. Learn about the two fundamental issues that hamper most improvement efforts. → Read More
And roughly 30% of leaders have at least one fatal flaw. → Read More
And roughly 30% of leaders have at least one fatal flaw. → Read More