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There's a perverse dynamic in law firms when it comes to the economics of lateral partner hiring. Mike O'Horo talks getting strategic about the revenue gap. → Read More
Do you feel fear and anxiety when trying to close a sale? Lawyer sales coach Mike O'Horo has good advice on conquering the ultimate sweaty palms moment. → Read More
Creative price negotiation means thinking beyond money: What can you offer that helps achieve the client's cost-reduction goal and doesn’t cost you? → Read More
Lawyers know they have to stay in contact. Otherwise, you risk missing out on work simply because too long of a gap between communications made the client or prospect forget you. But too many lawyers struggle to generate relevant welcomed conversation with clients and prospects. Most also know the old-school “let’s catch up” gambit isn’t going … → Read More
Unless you're creating sales opportunities, or converting sales opportunities, you're hanging out on the sidelines with the other nonplayers. → Read More
Marketers of anything who fail to learn buyers’ motivations are doomed to fail. This applies to firms trying to drive lawyers' marketing behavior. → Read More
Successful lawyers learn new ways to operate their firms so they can keep building their practices while having a life. Here are my 6 steps for doing both. → Read More
When my mental gremlins get on a roll, negative thoughts snowball out of control: “I’m a bad dog parent. I’m a crap lawyer. I never get anything done.” → Read More
These best practices will help your law firm make sure every hour possible is captured and billed efficiently — which in turn allows for more time to bill. → Read More
A law firm website can be the engine that drives your growth. Sadly, many are nothing more than online brochures. Let’s change that. Here’s how. → Read More
Too busy to get sick? The flu is bad this year and it's not going away soon. Here are five important preventative steps you can take to stay healthy. → Read More
Benefits only work if you understand what your firm offers and know what you really need so you are well supported in your career. → Read More
Law firms, like the TSA, aren't great at customer service. But it is possible to increase convenience while retaining an acceptable level of security. → Read More
Reporting sexual harassment in the workplace is more common as employees are increasingly empowered. Is your firm ready if it happens? → Read More
Lawyers with ADD may struggle with organization, sustained focus, procrastination and deadlines. Here are tactics for dealing with common challenges. → Read More
Michelle Silverthorn reports back from the Legal Diversity and Talent Management conference with 5 ways law firms can engage in legal diversity's future. → Read More
My "Get to the Point!" columns talk about writing and speaking. But you communicate another way, too — through body language. Studies show that your gestures may speak more loudly than your words and can even contradict them. You may have learned to closely observe a witness giving a statement or in deposition. You may have even taken a CLE class on the subject. But what about your own… → Read More
Last week the College of Law Practice Management Annual Futures Conference explored the current state of AI in law practice and a glimpse into the future. → Read More
There are some tough law firm management lessons to be derived from Michael Keaton's portrayal of Ray Kroc in 'The Founder.' → Read More
Video: If you're tired of copying and pasting common elements from old documents, you're going to love Microsoft Word Quick Parts. → Read More