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waitress or you’re a server yourself choosing a gift for your work bestie, These are the things no server would be disappointed to receive as a gift bitchy waiter → Read More
If you’re a genuinely horrible person who enjoys getting under the skin of other people and you are soon to be eating out in a restaurant, here’s a handy-dandy guide to make sure your server absolutely, 100% hates your guts. Get to the restaurant right before closing time This is → Read More
The weather across most of our country has been hot enough to not just fry an egg, but to fry a thick-cut pork chop. Seattle and Portland are expected to break heat records this week and the northeast isn’t much better. While most people are clamoring for coolness, there are → Read More
Anyone who has waited tables for more than a hot minute has pretty much developed a sixth sense that can sniff out good tippers from bad ones. And after waiting tables for many years, some servers think they can predict the tip based simply on the type of person that → Read More
Having been a restaurant server for almost two score, I’ve seen it all.* I know the things that customers can say or do that will automatically make me want to give them better service. Shockingly, telling me they’re a big tipper isn’t one of them because the people who say → Read More
They may pretend to care as they half-heartedly sing a birthday song to you along with their co-workers who care even less, but it’s all a charade → Read More
Most restaurants are going to allow some type of grace period for a reservation, say 15-20 minutes. That’s to allow for unexpected circumstances that might come up on your way to the restaurant, like traffic or forgetting something at home and having to go back to get it. → Read More
How does everyone know what an opening and closing time is, yet so few people fully understand it? It’s a very simple concept, one that we have all lived with our entire lives and still, it’s as foreign for some as Greek or the Electoral College. Each and every day, → Read More
World-renown psychologist and behaviorist B.F. Skinner came up with this theory and I’m pretty sure he didn’t mean for a restaurant manager to reward an awful customer. → Read More
When people go out to eat at their favorite restaurant, plenty of them pay no mind to the person who is serving them. Customers might grunt out an obligatory hello or let their eyes glance up to their server for a brief moment, but far too many of them completely → Read More
Maybe you’ve noticed that going out to eat in a restaurant is more expensive than it ever used to be. The last time inflation was this high in our country, people were still talking about who shot J.R. (Dallas was a top → Read More
Unless you’ve been living under a Covid-free rock for the last 18 months you’ve probably heard there’s a serious shortage of restaurant workers in this country. It seems that after years of customers telling waiters and waitress to go get “real jobs,” → Read More
It’s not easy working in a restaurant these days. In fact, it’s difficult working practically any customer service job because it seems that customers now are more insufferable than ever. The number of viral videos of customer meltdowns is a good indication → Read More
There’s been a trend over the last year or so of customers going into restaurants to leave huge tips for their servers and recording the interaction to post on social media. While I’m all for a deserving server receiving a holiday bonus → Read More
There’s no harm in telling a little white lie on occasion. Most of the time, we use these simple non-truths as a way to make things easier for ourselves. Like when a friend proudly shows up to a party wearing a brand → Read More
There is a right way and a wrong way to leave your restaurant job. The right way is to submit a formal, written two-week notice. You then offer to train whoever it is that will be taking your position. Finally, you finish → Read More
Manners seem to have gone out of fashion in much the same way as petticoats, bustles and mutton chops. It’s like no one remembers how to treat other human beings anymore. The age of social media has made it too easy to → Read More
Let’s face it, we’ve all gotten away with things at our jobs that we 100% should have been terminated for. Maybe we weren’t fired because the boss never knew about it, like the time I stole money from the miniature golf course → Read More
Years ago while working in a chain restaurant in Times Square that catered to tourists who were looking for familiarity when it came to their vacation dining, one of my coworkers had something horribly mean said to her by one of her → Read More
Anyone whose job requires them to have direct interaction with the general public has probably had to bite the insides of their cheeks to keep from laughing directly in the face of a customer who has said something so completely ridiculous. Every → Read More