Andy Thurai
Constellation R
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Past articles by Andy:
Constellation ShortList™ MLOps
This Constellation ShortList™ presents MLOps offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
A CIO's Guide to Observability
The onset of the COVID-19 pandemic forced businesses to move online faster than they desired rather than evolving or improving their progression to digital maturity. Although some of those digital transformation projects have lived up to expectations, most organizations—especially the organizations that have not matured their digital operations—are one major incident away from → Read More
Constellation ShortList™ MLOps
This Constellation ShortList™ presents MLOps offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
Constellation ShortList™ Incident Management
This Constellation ShortList™ presents Incident Management offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
The C-Suite has Trust Issues with AI
Despite rising investments in artificial intelligence (AI) by today’s enterprises, trust in the insights delivered by AI can be a hit or a miss with the C-suite. Joe & I discuss in this article published in Harvard Business Review on what you can do to mitigate it. → Read More
Incident Management in the Cloud Era
Executive Summary When it comes to crisis/incident management in the cloud/digital era, hope is not a strategy. Yet a majority of enterprises continue their digital business operations as usual, hoping major disruptive incidents will never happen to them, even while it happens to their competitors, partners, peers, dependent service providers, cloud platforms, tool providers, → Read More
Atlassian Outage - Thoughts on What to Do When Your Provider Goes Down
[With comments from Holger Mueller] The latest Atlassian outage goes to show that every cloud provider is prone to unplanned downtime sooner or later. While every company strives to achieve that unicorn status of zero downtime, it is almost impossible to achieve that in the face of “Unknown Unknowns.” Especially with the need and demand for “always-on,” there are more → Read More
A CIO’s Guide to AIOps
Executive Summary With the COVID-19 pandemic forcing every business to move online, the majority of enterprises have had to mature their digital operations forcefully rather than giving them enough time to evolve naturally. Out of business necessity, every surviving enterprise has devised a way out of the crisis by adding people, processes, and technology in an approach that → Read More
A CIO's guide to AIOps
My recent best practices report on AIOps titled “A CIO’s guide to AIOps” just got published. What started out as an AIOps use cases document morphed into an AIOps emerging trends document. However, when feedback was sought from CIOs and CTOs in our research panel, they suggested best practices and how to strategize AI and IT Operations in a broader sense to be included in the → Read More
Constellation ShortList™ MLOps
This Constellation ShortList™ presents MLOps offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
Constellation ShortList™ Observability
This Constellation ShortList™ presents Observability offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
HOT TAKE: Automation Anywhere acquires Fortress IQ. How does it change the RPA landscape?
Photo by UX Indonesia on Unsplash What happened? SoftBank-backed Automation Anywhere, an RPA company, (currently valued over $7B+) recently acquired FortressIQ, a process mining company, for an undisclosed sum. FortressIQ, founded in 2017 by an ex-GenPact (a BPO outsourcing firm) executive, has technology partnerships with Automation Anywhere’s direct competitors – Blue Prism → Read More
Observability Lessons Learned From the AWS East-1 Outage
Achieve Reliable Observability: Bolster Cloud-Native Observability Modified and updated from an originally published article in DevOps.com on March 30, 2021 The recent AWS East-1 outage provides a catalyst for customers to rapidly address their AIOps and Observability capabilities, especially the monitoring/observability portion. In particular, you should be aware of the → Read More
An up-close and personal view of Fresh conference Refresh 2021
I was fortunate enough to be invited to attend and speak at the Refresh 2021 conference in Las Vegas earlier this month. This blog is my review of the the conference Refresh 2021. → Read More
2022 Trends in Incident Management
Executive Summary Most eterprises today are not set up to handle IT-related incidents, or crises, in real time. The classic legacy enterprises are set up to deal with IT incidents in old-fashioned ITIL ways, without considering the cloud, software-as-a-service (SaaS) nuances, or the social media venting by customers. Newer digital-native companies do not put much emphasis on → Read More
2022 Trends in Site Reliability Engineering
Executive Summary With the COVID-19 pandemic still affecting many areas of the globe, work from home is more of a mainstay than a luxury and digitizing business is more of a survival strategy than an option. Most enterprises are struggling with both of these concepts while digital-native companies are thriving. To be fair, digital-native companies have the advantages of much → Read More
Crisis/Incident Management in the Digital Era
When it comes to crisis and incident management in the cloud/digital era, HOPE IS NOT A STRATEGY! A properly setup Incident Management process should identify the incidents, provide you with Root Cause Analysis (RCA), propose possible fixes, and escalate the issue to the right SRE, DevOps, SME in a matter of minutes. → Read More
Constellation ShortList™ AIOps
This Constellation ShortList™ presents AIOps offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
Constellation ShortList™ Incident Management
This Constellation ShortList™ presents Enterprise Cloud Finance offerings relevant to early adopters pursuing digital transformation. Offerings included in this document meet the threshold criteria for this category as determined by Constellation Research. → Read More
In Digital Economy, You Should Fail Fast, But Must Also Recover Fast
In digital economy, you must move fast to survive. Not in six-month release cycles. But moving with fast release cycles, continuous releases, a mature CI/CD pipeline is only a portion of the solution. If you continue to break your systems at a faster rate but are unable to fix them faster as well, you are setting up for unplanned disasters that will hurt your business sooner → Read More