Wendy Knowler
BusinessLIVE
South Africa
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Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
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Past articles by Wendy:
WENDY KNOWLER: Bank on returns, but only if you're quick off the mark
Some situations don't allow it, but if you're forced to divulge your banking details, report to your bank immediately because all losses from that moment must be reimbursed, writes Wendy Knowler. → Read More
WENDY KNOWLER | Unlimited clean-ups at consumers’ expense
I’ve said it before and I’ll say it again: it’s essential not to be fooled by telesales trickery → Read More
WENDY KNOWLER: Unlimited clean-ups at consumers’ expense
I’ve said it before and I’ll say it again: it’s essential not to be fooled by telesales trickery → Read More
Unlimited clean-ups at consumers’ expense
I’ve said it before and I’ll say it again: it’s essential not to be fooled by telesales trickery. → Read More
WENDY KNOWLER | How to use a bank’s chargeback facility to your advantage
If you don’t get what you paid for from a credit or debit card purchase, there is a way to get your money back → Read More
How to use a bank's chargeback facility to your advantage
A chargeback is the payment amount that is returned to a debit or credit card after a customer disputes the transaction or returns the purchased item → Read More
WENDY KNOWLER: Hidden car extras, load-shedding friendly insurance, hijacked deliveries
In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news you can use. → Read More
WENDY KNOWLER | Hiding defects from buyers when selling a house can be costly
Can you sell a house with latent defects - which you don’t disclose - then play the voetstoets card when the buyer confronts you with evidence of the dire issues they’ve discovered?.. → Read More
WENDY KNOWLER | Welcome to the ‘hard lock’ cafe: what does ‘uncapped’ data really mean?
Vodacom has just taken the ‘uncapped until you reach our cap’ concept to a new level → Read More
Top law firm ordered to pay millions to property buyer in business e-mail compromise case
E-mail account was hacked by cybercriminal unbeknown to company or client. → Read More
WENDY KNOWLER | How to improve your credit score and avoid impersonation fraud
Impersonation fraud is rife so you need to make sure someone hasn’t been opening accounts in your name. → Read More
WENDY KNOWLER | What home sellers advertise and what you find aren’t always the same
Check what sellers view as fixtures and what they intend to take when buying a house → Read More
WENDY KNOWLER | ‘Shrinkflation’ is not in your head: you’re getting less than what you paid for
But wait until you hear about a related but more sinister phenomenon called ‘skimpflation’ → Read More
WENDY KNOWLER | Where there’s soap there’s ire
Don’t let slippery telemarketers trap you into sales with the words free, complimentary, reward or prize → Read More
WENDY KNOWLER | Being hounded by debt collectors? Here’s what to do
The Debt Collectors Act provides the indebted with a number of rights, but consumers have responsibilities too → Read More
Product labelling, directory scammers and minimum spend rules — Wendy Knowler’s 'watch-outs of the week'
It may be sold in a fridge, but it can’t be labelled “fresh” if it’s spent time in a freezer. → Read More
Block SIM cards from telemarketers, why quotes are vital, and check your deliveries speedily
Many consumers who don’t think to ask for an upfront quote are presented with an outrageous bill afterwards. → Read More
Health Squared clients must scramble to find alternative medical cover as CMS efforts fail to secure a deal
In what it terms an “unfortunate situation”, the Council for Medical Schemes has failed to convince enough solvent, sizeable medical schemes to take over the almost 24,000 members of Health Squared Medical Scheme without waiting periods. → Read More
WENDY KNOWLER | Of global proportions: why small amounts are streaming out of SA credit cards
It took a while for many account holders to notice, but when they did, they were understandably not at all pleased → Read More
WENDY KNOWLER | And now for some very ruffled feathers
When is it OK to let rip with swear words at a service provider who’s let you down in some way? → Read More