Jana Sedivy
MyCustomer.com
Ottawa, ON, Canada
Contact Jana
Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
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Past articles by Jana:
What the Top 40 can teach us about social analysis
What if you had a way to predict the future?It turns out that by doing a relatively straightforward interpretation of social media conversations, you → Read More
Big data: Why one slice of pie is enough
My local gym plays the same radio station whenever I work out. They prefer a 1980’s throwback station – which tells you something about the demogra → Read More
Do these metrics make me look fat?
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The hypocrisy of asking customers what they want
[[{"fid":"15828","view_mode":"small_image","fields":{"format":"small_image","field_image_accreditation[0]":"James Cridland ","field_file_image_al → Read More
The flaw with asking customers what they want
[[{"fid":"15828","view_mode":"small_image","fields":{"format":"small_image","field_image_accreditation[0]":"James Cridland ","field_file_image_al → Read More
How to regularly service your VoC programme
Just in time for “spring cleaning”, my real estate agent sent me this very helpful list on how to keep a clean home. I’m not sure, but I suspect i → Read More
Let Emotion Be Your Guide · An A List Apart Article
A UX gig for a hospital turned into an unexpected insight: in the realm of emotions, digital and bricks and mortar become one. → Read More