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Salesforce’s Einstein is the latest smart assistant to receive generative AI capabilities, as the industry scurries to embed the artificial intelligence (AI) technology into, well, pretty much everything. The company touts Einstein GPT, announced Tuesday, as the world’s first generative AI CRM technology. It will combine Salesforce’s proprietary AI models with real-time data from the → Read More
The new head of the Canadian Radio-television and Telecommunications Commission (CRTC) is wasting no time kickstarting efforts to improve the reliability and resiliency of Canada's telecommunications networks. “Canadians need reliable, high-quality telecommunications services," said Vicky Eatrides, chairperson and chief executive officer of the CRTC, in a release. "We are taking action to lessen… → Read More
Microsoft is reminding customers that Exchange Server 2013 will reach its end of support on Apr. 11. After that date, there will be no patches, enhancements, time zone updates, or security updates, nor will any technical support be offered. The company advises customers to move to Exchange Server 2019 or Exchange Online, and also offers → Read More
BlackBerry fans who mourned the demise of the keyboard phone now have hope, thanks to a Shanghai-based vendor called Unihertz that has been developing phones, including several with keyboards, since 2017. Its latest of that genre, the Titan Slim, is a US$329.99 (about C$450) device reminiscent of the BlackBerry Key2 that could make users of → Read More
Microsoft has long used its own rendering engine for displaying PDFs in its Edge browser, but that will change next month. Microsoft and Adobe have announced that, in March, the Adobe Acrobat PDF engine will be embedded in Edge on Windows 10 and 11 to power its PDF viewer. Edge for MacOS will not be → Read More
Microsoft Outlook.com is slowly recovering after a major outage that began late last night. Microsoft's status page said at the time, "we've identified a recent change that may be causing issues with send, receive, or email search within Outlook.com. We're working to identify the next steps to restore access to the service." Shortly thereafter, the → Read More
On Feb. 14, an update to Microsoft Edge will permanently disable the desktop version of the company’s long-retired browser, Internet Explorer 11 (IE11), on most versions of Windows 10, according to an updated FAQ. The change, Microsoft says, will not be reversible, and any calls to IE11 will be redirected to Microsoft Edge, which includes → Read More
Telecom giant Telus has confirmed that it acquired London, Ont.-based internet service provider (ISP) Start.ca last month, after the information emerged in a tweet. It also revealed that it acquired Montreal-based Altima Telecom, which serves Ontario, Quebec, Alberta, Manitoba, and B.C., in June 2022. In a statement to IT World Canada, Telus said, "As → Read More
Samsung yesterday unveiled the latest in its Galaxy flagship phones, a trio known as the Galaxy S23 series, all available for pre-order now, and for purchase in stores on Feb. 17. Let's get the painful bit over with first. These are flagship phones, and they are not cheap! The base phone, the Samsung Galaxy S23, → Read More
Canadian data centre and cloud solutions provider Benchmark Corp, and boutique technology services provider Arctiq Inc., who already partner on projects, have → Read More
Whitehurst steps down as IBM president just 14 months after taking on the role. → Read More
In a surprise move, IBM announced today that Jim Whitehurst, who became IBM president 14 months ago after IBM's acquisition of Red → Read More
Digital certificate issuer Let's Encrypt has announced that it has upgraded its infrastructure to allow it to issue 200 million certificates in one day. → Read More
Phone cameras have become more and more powerful since the first primitive efforts arrived more than 20 years ago. A grainy colour picture of his newborn → Read More
Samsung's annual August announcement orgy, Galaxy Unpacked, took a Mystic turn this year → Read More
Despite a rocky start that prevented many from tuning in on the first day, SAP's online Sapphire Now Reimagined still managed to attract 200,000 visitors, five times last year's in-person attendance in Orlando, according to chief executive officer Christian Klein, and more than one million views. → Read More
When you put last year's Huawei Watch GT and a Huawei Watch GT 2 side by side, it's hard to tell them apart. The bezels are slightly different (the GT 2's is narrower and more subtle), but the displays are the same size (46 mm). However, beneath the covers, the two devices are quite different. → Read More
From humble beginnings only a few years ago, the cloud has arrived. Now widely embraced by the IT industry, it's the strategy of choice for organizations → Read More
With files from Alex Coop Windows 7 is officially dead. No, it won't suddenly cease to function; as anyone who booted it up after the end-of-support deadline of → Read More
It's funny how things go around. First people wore wristwatches. Then watches became unfashionable as users whipped out their phones to check the time. Now, → Read More