Jack Zenger
Harvard Biz Review
Midway, UT, United States
Contact Jack
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Past articles by Jack:
Do You Tell Your Employees You Appreciate Them?
Recognizing employees for the good work they do is a critical leadership skill – and has an impact on morale, productivity, performance, retention, and even customer satisfaction. Yet, there are a frightening number of leaders who fail to do it frequently or skillfully. Based on an analysis of thousands of 360-degree leadership assessments, the authors show there is a strong connection between… → Read More
Quiet Quitting Is About Bad Bosses, Not Bad Employees
“Quiet quitting” is a new name for an old behavior. The authors, who have conducted 360-degree leadership assessments for decades, have regularly asked people to rate whether their “work environment is a place where people want to go the extra mile.” Their data indicates that quiet quitting is usually less about an employee’s willingness to work harder and more creatively, and more about a… → Read More
Research: Women Are Better Leaders During a Crisis
An analysis of 360-degree assessments done during the pandemic. → Read More
Research: Women Are Better Leaders During a Crisis
An analysis of 360-degree assessments done during the pandemic. → Read More
What Makes a 360-Degree Review Successful?
It has to start with buy-in from the top. → Read More
What Makes a 360-Degree Review Successful?
It has to start with buy-in from the top. → Read More
Do Leaders Naturally Improve With Age?
In the HR community, there is a widespread belief that 70% of a leader’s skills come from work experience, 20% come from coaching from their manager and others, and 10% comes from formal development activities. It sounds good. But is it true? → Read More
Research: Women Score Higher Than Men in Most Leadership Skills
According to analysis of 360-degree reviews. → Read More
The 3 Elements of Trust
And which one is most important for leaders. → Read More
The 3 Elements of Trust
And which one is most important for leaders. → Read More
The Mind Games Of Feedback: What Your Manager Is Struggling To Say And What Do You Want To Hear?
For many managers, one of the most difficult parts of their job is giving feedback. Trying to balance giving both positive and constructive feedback to direct reports can be difficult. What do they really want to hear? → Read More
How Many Emails Are In Your Inbox? 3 Ways To Cure The Disease Of Distractions
Leaders are valued in large part for how productive they are. When asked what gets in the way of greater productivity, the most frequent answer is distractions. → Read More
How Some Companies Are Aiming High In Leadership Development
What is the aim of current leadership development efforts? One way of determining the current aim is to identify what is happening in most companies. → Read More
The Need For Autocratic Leadership Is Half Right
The recommendation that leaders become more authoritarian may be good advice for leaders of groups in time of crisis and for groups with less experienced direct reports. For the majority of leaders, I suggest taking the recommendation to behave more autocratically with a large grain of salt. → Read More
7 Traits of Super-Productive People
“Wizardry” isn’t one of them. → Read More
7 Traits of Super-Productive People
“Wizardry” isn’t one of them. → Read More
Why the Most Productive People Don’t Always Make the Best Managers
Good managers need six particular skills. → Read More
Why the Most Productive People Don’t Always Make the Best Managers
Good managers need six particular skills. → Read More
The Confidence Gap In Men And Women: Why It Matters And How To Overcome It
Research shows that women’s confidence increases more with age than men’s. But consider the many opportunities lost in early years because of fear and lack of confidence. → Read More
Most Leaders Know Their Strengths — but Are Oblivious to Their Weaknesses
And roughly 30% of leaders have at least one fatal flaw. → Read More