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The IRS tapped New America to report on the feasibility of a free, public-facing IRS-hosted tax filing infrastructure for ordinary taxpayers. → Read More
The news comes as some House Republicans set their sights on oversight for fraud in pandemic-era benefits programs including enhanced unemployment insurance. → Read More
A plan to modernize intake forms for candidates for government service could include revisions to the type of questions asked about marijuana use. → Read More
The new pass-the-hat style funding tool could be tapped to fund cross-agency work. → Read More
The White House says that agencies have made improvements to websites, mobile apps and more. Several experts say that long-term success will depend on the staying power of customer experience as a priority and methodology. → Read More
NASA's Elizabeth Kolmstetter will be charged with aligning talent recruitment efforts at the cybersecurity agency during an increasingly tight labor market. → Read More
More than 8 million people applied on the beta version of the site over the weekend, officials said. → Read More
The chief information officer at the Department of Health and Human Services talks about his priorities, the department’s effort to develop a new cybersecurity strategy and what keeps him up at night → Read More
DHS is considering how it might use self-assessments for vendors to measure their cyber hygiene—an approach that would set it apart from the Defense Department’s plans for third-party assessments. → Read More
The job posting follows remarks from National Cyber Director Chris Inglis last week about the importance of defense in cybersecurity. → Read More
The House package includes a $100 million infusion for the Technology Modernization Fund, but the Senate appropriators have longstanding doubts about the no-year revolving fund. → Read More
The Department of Homeland Security says that part of its new biometric system will launch this year, but lawmakers still want an independent analysis of the project. → Read More
A bill from Rep. Bill Foster (D-Ill.) and its Senate companion would raise the federal government's profile in the digital ID ecosystem. → Read More
The job announcement to lead the agency's new digital transformation directorate closes on Thursday. → Read More
Workforce, interoperability and governance all feature in the new goals set for the President's Management Agenda. → Read More
Labor Secretary Marty Walsh spoke with lawmakers about a week after the Government Accountability Office added the unemployment program to its high risk list of poorly performing government programs. → Read More
The Department of Labor's three-year data strategy will help focus resources on the vulnerable and promote equity, drawing lessons from a pilot using state-level on unemployment. → Read More
The money, coming from the $1 billion investment in TMF made by the American Rescue Plan Act, will help implement the executive order on customer experience. → Read More
It's not usually the tech that's the difficult part of user experience work, but rather getting senior leaders to help clear organizational roadblocks. → Read More
The government watchdog says more than $78 billion in improper unemployment insurance payments were made in fiscal year 2021, and cited fraud, poor customer service, inequitable access, legacy tech and staffing shortages as key drivers of failure. → Read More