Steve Dennis
Forbes
Dallas, TX, United States
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Past articles by Steve:
Despite Wall Street’s Ebullience, Macy’s Turnaround Strategy Continues To Go Nowhere.
Taking a quick look at the facts, Macy’s reported quarterly net sales of $5.2 billion, down 3.9% year over year and up an anemic 1.1% versus the third quarter of 2019 (right before they announced their Polaris Strategy). → Read More
My Five Biggest Design System Mistakes
A lot of design system articles focus on the ideal or best ways to approach certain problems. There’s a lot less written on what doesn’t work, and what was learned from it. → Read More
Here’s Why Amazon Should Buy Kohl’s—With One Big Caveat.
I got a lot of pushback when I wrote a 2018 Forbes piece—and doubled-down in my book—opining that Amazon’s future growth will be increasingly tied to brick-and-mortar retail. → Read More
Wayfair’s earnings miss may portend trouble for fellow ‘disruptor’ brands – RetailWire
Through a special arrangement, presented here for discussion, is a summary of Steve Dennis’ s recent Forbes article. Steve is President & Founder of SageBerry Consulting and a senior Forbes Contributor. He is the author of Remarkable Retail: How to Win and Keep Customers in the Age of Disruption. Last Thursday, shares of Wayfair lost 26 percent of their value and are now off about 75 percent… → Read More
After Earnings Whiff, Maybe Warby Parker Can Learn Something From Old-School DTC Brands
As more of these disruptor brands don’t seem to be on a glide-path to profitability, it might be worth considering some lessons from the OG’s of DTC. → Read More
Is Kohl’s New Strategy Merely A Slightly Better Version Of Mediocre?
At another level, the plan risks being decidedly incremental—what I often call “a slightly better version of mediocre”—rather than moving them boldly toward becoming truly remarkable. → Read More
The ‘Profitless Prosperity’ Of Retail Disruptor Brands
At one level, it is admirable that Wayfair, Casper and others have reset the consumer expectations bar on what certain types of products should cost, thereby propelling their ability to steal share from industry incumbents. But I could sell a lot of $20 bills for only $15. → Read More
Amazon’s Surprise Store Closings Are Much Ado About Nothing. Here’s Why.
The company’s decision to re-focus its energies elsewhere really shouldn’t come as much of a surprise. → Read More
The Stores Strike Back Again. Again.
While the popular “retail apocalypse” narrative conveniently ignored the fact that thousands of stores were opening every year and that sales rung up in brick-and-mortar locations have had positive growth every year since 2009, something far more interesting began to happen. → Read More
What is it about Amazon’s retail profitability that we just don’t get? – RetailWire
Through a special arrangement, presented here for discussion, is a summary of Steve Dennis’ recent Forbes article. Steve is President & Founder of SageBerry Consulting and a senior Forbes Contributor. He is the author of Remarkable Retail: How to Win and Keep Customers in the Age of Disruption. If my Twitter and LinkedIn feeds are even a small indication, there remains a wide-spread belief… → Read More
What We Get So Very Wrong About Amazon’s Retail Profitability
While we can see that AWS is a huge and growing cash cow, even on a relatively simplistic segment analysis basis, it’s pretty likely that North American Retail is generating plenty of cash. → Read More
10 No-Holds-Barred Predictions for Retail in 2022
Predicting the future in the dynamic world of retail—particularly in the throes of a lingering pandemic—may be a fool’s errand. Nevertheless, I am at again. → Read More
December retail sales were strong, no matter what the clickbait headlines said – RetailWire
Through a special arrangement, presented here for discussion, is a summary of Steve Dennis’ recent Forbes article. Steve is President & Founder of SageBerry Consulting and a senior Forbes Contributor. He is the author of Remarkable Retail: How to Win and Keep Customers in the Age of Disruption. The U.S. Commerce Department released its monthly retail sales report Friday morning and, within… → Read More
December Retail Sales Were Very Strong, Despite The Misleading Headlines
The US Commerce Department released its monthly retail sales report this morning and within minutes my Twitter feed lit up with gloom and doom takes on the state of shopping. → Read More
Should Nordstrom Join In Retail’s Spin-Out Frenzy?
In a twist to the emerging “unlocking shareholder value” playbook, Nordstrom announced that it was considering spinning out its off-price Nordstrom Rack business. → Read More
The New Era Of Retail Hybridization Creates Unparalleled Opportunities
What the COVID crisis did accelerate profoundly—and what I would argue demands a dramatic re-think of most brands’ strategy, performance metrics and investment plans —is what I call the hybridization of retail. → Read More
How is Tractor Supply acing the pandemic? – RetailWire
Through a special arrangement, presented here for discussion, is a summary of Steve Dennis’ recent Forbes article. Steve is President & Founder of SageBerry Consulting and a senior Forbes Contributor. His first book — Remarkable Retail: How to Win and Keep Customers in the Age of Digital Disruption — came out earlier this year. Despite the relentlessly bleak news of sales declines, store… → Read More
Why does it take a crisis for retailers to get innovative? – RetailWire
Through a special arrangement, presented here for discussion is a summary of Steve Dennis’ recent Forbes article. Steve is president & founder of SageBerry Consulting and a senior Forbes Contributor. His first book — Remarkable Retail: How to Win and Keep Customers in the Age of Digital Disruption — came out earlier this year. The COVID-19 crisis has led to tremendous innovation and… → Read More
The Key To JCPenney’s Survival Isn’t Closing Stores. It’s Becoming Relevant.
It’s all about becoming far more remarkable and far more intensely customer relevant. → Read More
Retail’s Looming Question: If You Open It Will They Come?
Yet whether a brand opts to open in a matter of days or weeks is only one part of the retail rebound equation. Of paramount importance is the degree to which consumers will actually decide to turn up, their willingness to part with their cash once there and how they will choose to spend it. → Read More