Emma Cosgrove
Business Insider
New York, NY, United States
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Past articles by Emma:
Shopify insiders and analysts are bracing for a strategy shift in the company's logistics business
Shopify executives were grilled recently by analysts over spending on warehouse expansion and other parts of its fulfillment network. → Read More
Here's why your Target deliveries are about to get faster
The company will add at least six more Amazon-style "sortation centers" in key metro areas to prepare batches of e-commerce orders for local delivery. → Read More
Gopuff operations chief, Amazon veteran Tim Collins, departs
The last few months for Gopuff have been rocky. The market slowdown has soured investor sentiment toward the money-losing grocery delivery sector. → Read More
Insiders say Amazon's new retail CEO is an 'introverted big thinker' without any major wins, drawing whispers of 'show me the money'
Herrington's performance will now come under greater scrutiny following last month's promotion to the top retail executive position. → Read More
Flexport hired Amazon veteran Dave Clark to supercharge growth, but some former colleagues doubt his experience and brash style are the right fit for the startup
Multiple executives who worked on his teams at Amazon say Clark's experience and personality may be an awkward fit for the logistics startup. → Read More
Insiders say Amazon's Consumer CEO Dave Clark was felled by a series of missteps, including warehouse overexpansion, spiraling costs, overstaffing and a union loss
Insiders described a tense working relationship between Clark and Amazon CEO Andy Jassy as the company moves to rein in logistics costs. → Read More
How Black-owned private equity firm Red Arts Capital spreads the wealth from supply chain investments
The Black-owned firm targets supply chain investments because the founders saw it as a niche where they could establish expertise and dominance. → Read More
Amazon and Shopify are fighting to answer e-commerce's most pressing question: When will my package arrive?
Amazon and Shopify have both recently announced products that put their shipping and fulfillment capabilities front and center. → Read More
Amazon said it has 'too much space' after a massive warehouse buildout during the pandemic. Here's why industry insiders aren't worried.
Insiders said the pause on new fulfillment centers isn't a sign that Amazon is in trouble. In fact, the excess space could turn into an advantage. → Read More
Shopify intends to acquire e-commerce startup Deliverr in the next two weeks. Experts say the pricey deal may be what the company needs to get its fulfillment efforts back on track.
Without Deliverr, Shopify has years of work ahead to get anywhere near competing with Amazon's Fulfillment By Amazon Service. → Read More
Here's the 13-page pitch deck the supply-chain-tech startup Tive used to raise its $54 million Series B
Virtually every commercial shipment in every supply chain on the planet will have a tracker by 2028, Tive's founder and CEO, Krenar Komoni, said. → Read More
5 tech startups fighting the supply-chain crisis at California's log-jammed ports
Tech startups that tackle systemic issues causing congestion at US ports stand a better chance of actually bringing relief, according to experts. → Read More
Retailers want returns back faster, so tech leader Narvar is sending couriers to consumers' homes to pick up unwanted purchases
CEO Amit Sharma told Insider Narvar had to get into logistics if it was going to truly alleviate the friction for consumer returns. → Read More
The founder of buzzy last-mile delivery startup Axlehire just brought his new venture out of stealth with $2.4 million to tackle logistics' new obsession: middle mile
Warp emerged from stealth Tuesday with operations in California, Texas, and New York delivering to stores and microfullfilment centers. → Read More
In its quest to challenge Amazon's fulfillment business, Shopify is stumbling where it usually excels — in software
As complicated as fulfillment networks can be, it's software that's holding up Shopify's aim to compete with Fulfillment by Amazon, insiders say. → Read More
A trucking firm is hunting for its next acquisition after spending $235 million on a buzzy startup. Here's what its CEO is looking for.
Experts predict a big year for M&A in freight and logistics after ArcBest's acquisition of MoLo Solutions for $235 million in September. → Read More
A FedEx-alum now at StockX wants to elevate delivery in the booming sneaker resale market with white-glove service and real-time package tracking
StockX wants the delivery experience for a pair of $17,000 Jordans to match the price tag. Here's how a FedEx-alum plans to do it. → Read More
UPS CEO Carol Tomé aced the crucial holiday delivery test — but an even bigger challenge is coming her way
UPS's contract with its drivers' union is up in 2023, dealing a major wild card to the CEO and her 'better, not bigger' strategy. → Read More
Shopify is cutting contracts with warehouses across the US, marking a shift in its push to challenge Amazon's massive fulfillment machine
After cutting logistics partners, Shopify will vastly reduce its capacity to pack and ship orders for merchants, Insider has learned. → Read More
E-commerce logistics startup ShipMonk doubled in size with its latest acquisition. Its CEO says more deals are coming.
Experts predict a boom year in logistics M&A amid a real estate market short on industrial space, which could lead to a warehouse arms race. → Read More