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It’s the eve of Salesforce.com’s annual Dreamforce event, and I have the company and its customers on my mind. I’ll be attending Dreamforce again (Disclaimer: Salesforce is covering my registration, travel and hotel expenses). As always, I’ll be taking in all the announcements at Dreamforce, but paying the most attention to the Community Cloud, individual… → Read More
“That experiment broke. I just had to admit it.” — Ryan Carson, CEO of Treehouse Island, on his attempt to run the company without managers There is currently a widely-held view among organizational design experts and pundits that managers, particularly middle managers, are a harmful artifact of hierarchically-structured, command-and-control organizations. Conventional wisdom holds that middle… → Read More
There was a good Wired article, published yesterday, that bemoaned the rapidly-growing plethora of communication applications centered around real-time chat. → Read More
The nature of work has changed profoundly in the last several years, and it isn’t done yet. Previously clear departmental lines are blurring, as each builds → Read More
Many cloud-based services deliver on their promise of low-friction adoption, business agility and scalability. The bad news: The proliferation of SaaS offerings → Read More
The paper-based office is a mess. Lost documents, manual processes, and pockets of “tribal knowledge” among workers provide endless opportunities to drop the ball, lose the customer, or waste time and money. Most businesses understand that digitizing documents and automating enterprise workflows is a worthwhile goal, […] → Read More
The promise of the cloud has taken root in today’s business mindset, but competition is re-creating old problems. Many companies are reliving the ERP nightmares of the past as they try to integrate modern tools with core legacy systems, because cloud services each have a different […] → Read More
Mobile application development platforms (MADP) and mobile backend as a service (MBaaS) offerings have simplified mobile app development for enterprises. New code-free systems promise to extend these capabilities beyond developers into the line of business. → Read More
Many acknowledge the need to manage mobile content, but there is currently no consensus on how to do so. Enter the mobile content management software market, which holds a number of strategies and tactical approaches for vendors with important go-to-market decisions. → Read More
Remember the Business Process Reengineering (BPR) management and technology wave that aimed to transform large organizations? It started in the early 1990's and thrived for about ten years, through the Enterprise Resource Planning and eBusiness movements, until the dot-com collapse of the economy. We're on the cusp of the next BPR wave, [...] → Read More
The problem of unsanctioned use of consumer-grade file-sharing services in the enterprise is a long-known problem. Here's what managers can do to combat the conflicts and ensure maximum productivity from their employees. → Read More
Last week, Cisco Systems and Jive Software announced a strategic go-to-market partnership. That is not an unusual event in and of itself. However, it serves as a clear example of why companies are increasing their use of networked business models. The reasons vary, but they are often a reaction to [...] → Read More
File sync and share in the collaborative enterprise Competitive markets require more speed and agility than traditional hierarchies can support. Decision-making is pushed to the edge. Beyond the edge, even, as companies incorporate their customers, suppliers, distributors and other members of their business ecosystem into day-to-day […] → Read More
SAP announced yesterday that it intends to acquire Fieldglass, a Chicago-based provider of Vendor Management System (VMS) services deployed in the cloud. Terms of the deal, which SAP expects to close next quarter, were not disclosed. Fieldglass was valued at $220 million in 2010, when it was bought by private [...] → Read More