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Discover how Cargill and Ernst & Young are using Yammer networks to connect employees and drive business goals. As an internal communicator, you already know how important is to keep employees connected to their teams, especially during the COVID-19 pandemic—but how are you helping them rebuild lost communities during remote work? “While teams align employees […] → Read More
A recent report from Staffbase dives into some major trends that internal communicators should know as they plan for the year ahead. While 2020 posed plenty of challenges to internal communicators, it also presented a huge opportunity to earn a seat at the table with senior leadership. Never has your guidance been so important to […] → Read More
Rachel Williams and Lisa LaVan from Social Chorus discussed how internal communicators and IT professionals can break down barriers during a recent Ragan webinar. The move to remote work in 2020 has created massive challenges for both communicators and IT professionals trying to create an exemplary employee experience. At the onset of the COVID-19 pandemic, […] → Read More
Experts from Hotwire share tips on how to elevate diverse spokespeople in your organization. Thought leadership can be a powerful tool for PR pros to earn media coverage, strengthen their corporate reputation and establish themselves as trusted industry sources. When it comes to selecting spokespeople, however, there has long been a lack of diversity and […] → Read More
Katie Liston, head of marketing for Contact Monkey, shared some key findings from a recent global survey of internal communicators. With the events of 2020 reshaping so much of the employee experience, it’s no surprise that the internal communications world was transformed as well. More than ever before, the field is being recognized as a […] → Read More
Communicators share how they’ve leaned on employee affinity groups to respond to recent events. As organizations grapple with racial and social justice issues facing the world, employee resource groups can be a great way to help advance DE&I both internally and externally. On a recent Communications Leadership Council call, Ragan Consulting Group President Jim Ylisela noted that […] → Read More
Pamela Morris from Walgreens Boots Alliance shares her thoughts on how communicators can keep the ball rolling on this essential topic. As racial injustice and inequity is being exposed more fully in our society, professionals from all fields want to know how they can be part of the solution. To Pamela Morris, senior manager of […] → Read More
A look at how to identify and help solve cultural pain points of your audience and create a more equitable brand experience for diverse audiences. As the topic of racial justice has dominated recent headlines, many organizations are reflecting on how they can better engage stakeholders. For the Girl Scouts of the USA, being aware […] → Read More
Executive coach and diversity champion LaTonya Wilkins shares advice on creating change, supporting Black employees and what it means to be a true ally. When Trayvon Martin was killed in 2012, few organizations spoke up. Business went on as usual. “It was very distressing,” says executive coach and diversity champion LaTonya Wilkins. “I had to go […] → Read More
By prioritizing listening, storytelling and backing up words with actions, the organization is working to create positive change and promote health equity. For Nationwide Children’s Hospital, an integral part of its mission to keep all children healthy is standing against systemic racism. As one hospital executive poignantly put it during a recent virtual meeting for […] → Read More
Apply the principles used by The Trevor Project to craft messages that respect your audience’s diverse, intersectional identities. As individuals across the country and globe fight for justice in the wake of George Floyd and Breonna Taylor’s deaths, organizations are having conversations on how they can be more inclusive. They’re pledging to improve hiring practices, […] → Read More
Discover how executives at the iconic clothing brand reached employees after the COVID-19 pandemic began and what they learned in the process. With 2,800 retail locations globally and over 15,000 employees, Levi Strauss & Co. faced no easy task when COVID-19 shuttered its stores and workplaces. Like execs at countless other organizations, company leaders had […] → Read More
Learn how USAA has kept its workforce united and inspired as the pandemic unfolded. At a time of uncertainty, people want to feel connected to their peers—and your employees are no exception. By providing them with avenues to share their thoughts and feedback, you can keep morale and culture intact even in a period of […] → Read More
Workplace expert shares nearly 20 ways to create a safe space in your office right now for employees, as well as issues to address in the coming months. Much of what the next few months will bring is still unknown, but employers are beginning to consider what the return to the workplace will look like … → Read More
In response to the COVID-19 outbreak, the company is looking at new ways to use existing internal communications channels. In less than a month, the COVID-19 pandemic has completely transformed the workplace. This dramatic shift has made the job of internal communicators even more challenging—and critical—than before. While every organization has unique hurdles to overcome, … → Read More
Hear key takeaways from last week’s Twitter chat—and join us again every Tuesday. Last Tuesday, members of the Ragan online community took to Twitter to share how they’ve been adjusting to WFH life—including their top productivity tips, must-haves for a comfy space and ways to reduce stress and anxiety. Here are some of the top … → Read More