Charisse Jones, USA TODAY

Charisse Jones


New York, NY, United States

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Past articles by Charisse:

The number of Americans without a bank account drops to lowest level in more than a decade

The number of American households who were unbanked last year dropped to its lowest level since 2009, a new FDIC survey says. → Read More

Will we become a nation of renters? As housing prices soared, home buyers struggled

"There's a delay in home ownership." Housing prices and inflation have made it hard to buy a home, but ownership is still key to building wealth. → Read More

What the end of Roe v. Wade could mean in a nation without child care aid or family leave

If the Supreme Court overturns Roe v. Wade, it will have consequences in a nation that offers little child care assistance and no paid family leave. → Read More

Amid high gas prices, inflation, here's how to save money as you head back to the office

Amid high gas prices and inflation, here are ways commuters can save money as they head back to the office after working remotely during the pandemic → Read More

Customer service workers endure abuse, threats, from hostile callers, report says

Of the roughly 3 million customer service agents in the U.S., about 1.2 million exit those jobs every year, and abusive customers are a key reason. → Read More

As manufacturing jobs decline, some workers struggle to climb into the middle class

The U.S. has lost more than 5 million manufacturing jobs, hindering the financial mobility of workers without a college degree, says new report → Read More

Latinos in U.S. often live in 'deserts' where adequate housing, groceries are hard to find

Latinos in the U.S. are often concentrated in areas that lack consumer services ranging from adequate housing to healthcare, according to new report. → Read More

Racial justice in the workplace: In-depth look at diversity’s struggle to crack corporate boardrooms

After George Floyd's murder, corporate America pledged to do better. But a USA TODAY analysis finds executive roles remain largely white and male. → Read More

'Broken' unemployment benefits are in need of reform, workers and lawmakers say

Unemployment benefits were a lifeline during the COVID-19 crisis, but many filing UI claims found a safety net that was frayed and hard to access. → Read More

‘There were six. And now there’s zero’: Restaurant industry grapples with lack of diversity in executive ranks

The restaurant industry once had six Black CEOs and now has none, but former executives say diverse leadership can become a priority post pandemic. → Read More

Who was Bernie Madoff? Who did his Ponzi scheme impact and how did he get caught? Your questions, answered

The crimes of Bernie Madoff have faded from the headlines. But his Ponzi scheme was one of the biggest stories of the last decade. → Read More

As COVID-19 wanes, employees want more from work, including child care and flexibility

As COVID-19 wanes and offices reopen, many employees want flexible work schedules, help with child care and other employer support, a new report finds → Read More

Moms who breastfeed face challenges as offices reopen amid COVID-19

The ability to provide breast milk to their babies may be another pressure point for women trying to regain their footing at work. → Read More

'You just want to ... have a chance': Ex-offenders struggle to find jobs amid COVID-19

Ex-offenders, who typically struggle to find work, are finding it even more difficult as COVID-19 sparks downturn that has left millions unemployed. → Read More

Struggling with COVID fatigue? Citigroup will roll out 'Zoom Free Fridays' to give workers a break

Citigroup employees will get a weekly break from Zoom and a day off in May in a bid to battle the fatigue plaguing many workers during the COVID-19 pandemic. → Read More

'People came forward': Andrew Cuomo harassment allegations show the success of #MeToo and the challenges ahead

The workplace harassment allegations against New York Governor Andrew Cuomo show the progress and the changes needed four years after rise of #MeToo. → Read More

'I'm literally breaking inside': As COVID-19 leaves millions jobless and struggling, the mental health toll rises

Among the millions of Americans who lost jobs during the economic downturn sparked by COVID-19, the toll on mental health is widespread. → Read More

Will Vice President Kamala Harris change how corporate America sees and treats Black women?

Kamala Harris is the first Black and South Asian woman elected to the nation's second-highest office. Advocates hope corporate America takes note. → Read More

Instacart to eliminate nearly 2,000 positions, upsetting union officials

Labor advocates called on Instacart to reverse a decision to lay off hundreds of employees, including the company's only workers to belong to a union. → Read More

Coronavirus and the workplace: The virus causes record numbers of job absences in 2020

An average of 1.5M people a month missed work because of their 'own illness/injury/medical problems,' survey data show, much higher than normal. → Read More