Amy Bainbridge
ABC.net.au
Melbourne, VIC, Australia
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Past articles by Amy:
Why the collapse of the Aboriginal Community Benefit Fund is a reckoning for regulators
After nine years as consumer affairs reporter, I’ve covered some of the biggest examples of skulduggery on the beat, but it's a story that’s happening right now that's among the most shameful, writes Amy Bainbridge. → Read More
Months after funeral insurer's collapse left First Nations customers out of pocket, government offers funding to cover funerals
Four months after a funeral insurer collapsed, leaving thousands of First Nations customers out of pocket, the government offers funding to cover funerals. → Read More
Funeral insurer Youpla 'grew and grew' off welfare payments, then collapsed
In 2013, the government was warned that allowing funeral insurers to access Centrelink payments could end badly for customers. Almost a decade later, it did. → Read More
Youpla director says he tried to save the business, advocates want an investigation
Youpla director Greg Wheeldon says he did his all to save the funeral insurance company from liquidation. But advocates for the thousands of people who lost their cover still want answers. → Read More
Locked out of solar, Rosemary found a green power deal. But advocates say they can be hard to navigate
Unable to get solar panels, Rosemary found a green power deal. But advocates say they can be difficult to navigate and hard to compare. → Read More
Toyota could pay more than $2 billion to customers in class action over faulty DPFs
Toyota could end up paying more than $2 billion to customers as part of a class action that challenged the auto giant over faulty diesel particulate filters in some of its top-selling cars. → Read More
Facebook, Instagram parent company Meta sued over 'scam ads' featuring Dick Smith, David Koch
The consumer watchdog is suing Facebook’s parent company, Meta, alleging it failed to take action against scammers on its social media platform. → Read More
As more Australians buy electric vehicles, energy companies are finding ways to help the grid cope
As more Australians purchase electric vehicles, the energy industry is looking at how the grid will cope with an increased demand for electricity. → Read More
Calls for government to step in over failed funeral insurance fund Youpla
About 14,500 Indigenous Australians have been affected by the collapse of a group of funeral insurance funds, leading to calls for the government to step in. → Read More
Ticketek attracting complaints for delayed concert refunds after COVID cancellations
Ticketek is attracting a multitude of complaints about large delays in refunds, after several large artists cancelled their concerts. → Read More
ACCC says investigation into Facebook's response to scammers is in advanced stage, hints legal action may follow
Facebook could soon be legally defending its record on scammers, with the Australian consumer watchdog revealing an investigation into the company is "very advanced". → Read More
Australian cyrptocurrency investors targeted in fake crypto app scam, but Google says it 'takes action' when 'violations found'
Scammers are exploiting the popularity of cryptocurrency to set up fake apps to steal hundreds of thousands of dollars from would-be Australian crypto investors. → Read More
Federal Court releases reasons for Novak Djokovic visa decision
The Federal Court releases the reasons why it upheld the federal government's decision to cancel the visa of tennis star Novak Djokovic, five days after he was deported from Australia. → Read More
Electricity prices have dropped. Here's why, and how to save even more on your power bills
The price of electricity is the cheapest it has been in almost a decade, and average annual household bills are going down. But a new analysis shows many consumers could be paying even less. Here's how. → Read More
Inside the cryptocurrency scam: 'Frank' explains how European scammers target Australians for millions
After two years working in two separate European cybercrime "boiler rooms", Frank tells the ABC how he's scammed Australians. → Read More
Cryptocurrency scams targeting Australians as scammers bank more than $100 million
Australian police say cryptocurrency scams have "exploded" during the pandemic. These three families were sucked in. → Read More
Australia was planning to phase out caged eggs by 2036, but one state is threatening to derail that
Australia's long-awaited plan to phase out battery hens may be in doubt because of a so-called "captain's call" by a state minister, documents obtained under FOI laws reveal. → Read More
Vulnerable Australians falling victim to high-pressure solar panel sales tactics, amid calls to ban door-knocking
Vulnerable Australians — including pensioners — are being signed up to overpriced solar deals, with some being charged almost double what their system is worth. → Read More
Renewable energy sector reforms to protect rooftop solar customers
The federal government says rooftop solar customers will be the winners as it announces increased regulation to stamp out dodgy operators. → Read More
Insurance giant GIO pursues Horsham couple for almost $78,000 over fire in rental property
More than 10 months after a fire at their rental property, Lauren and Luke receive a letter from insurer GIO demanding $78,000. → Read More