David Weldon
CMSWire.com
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Past articles by David:
One Business Outcome of the Pandemic: Organizational Knowledge Loss
Businesses lost intellectual capital and organizational knowledge when they laid off, furloughed or reduced workers' hours due to the pandemic. → Read More
The key elements of a modern data warehouse
Here's what it takes to adopt a modern data warehouse, and why you should get going ASAP. → Read More
Businesses Invest in Mix of Old and New Tech to Bolster Customer Experience
Analysts weigh in on where they see businesses investing in customer experience during the coronavirus. → Read More
Designing Digital Customer Experiences for the Pandemic Age
A digital-first strategy is a necessity to engage with customers during the pandemic, but businesses are realizing their experiences don't work for everyone. → Read More
Machine learning and data warehousing: What it is, why it matters
Machine learning powers modern data warehouses. Here's what it is and how it works. → Read More
Designing a Digital Workplace for the Long-Haul
Investing now in really empowering a remote workforce through productive well-rounded engagement with digital workplace tools and modalities will pay off. → Read More
The Elements of a Robust Digital Workplace
Ask a number of experts to define the elements of a robust digital workplace and you'll receive a variety of answers. → Read More
Is It Time to Rethink Your Customer Personas?
Today’s customer is in some regards a very different creature from the ones that organizations had gotten to know in the past. → Read More
Employee Engagement Programs Need a Refresh and Middle Management Is Key
A successful employee engagement isn’t a program or a project, it is a culture. Either an organization has it, or it doesn’t. → Read More
How Healthcare Organizations Have Tapped AI in the Fight Against COVID-19
Despite the perceived benefits of artificial intelligence, most healthcare organizations are still slow to prescribe AI in their strategic decision-making. → Read More
The Benefits and Challenges of Remote Mentorship Programs
Effective mentorship programs are still very much possible in a remote workplace environment, in fact in some cases it might make it easier. → Read More
L&D Best Practices for Your Newly Remote Workforce
Ensuring that learning and development remains effective when delivered solely online involves a lot more than just putting trainers and employees on camera. → Read More
L&D Best Practices for Your Newly Remote Workforce
Ensuring that learning and development remains effective when delivered solely online involves a lot more than just putting trainers and employees on camera. → Read More
Getting the C-Suite on Board With Employee Experience Efforts
While businesses by and large have bought into the value of customer experience, the same can't be said across the board for employee experience. → Read More
Where Businesses Are Automating Office Processes
A look at how businesses like Mastercard and Kuehne + Nagel are benefitting from the introduction of automation in their office processes. → Read More