Laura Fagan
Salesforce
Contact Laura
Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
| Recent: |
|
| Past: |
|
Past articles by Laura:
IT Visionaries: Seagate’s Secret to Building Employee Productivity Apps, Fast
Seagate Technology has been in the business of data for more than three decades. As a global leader in data storage solutions, the company develops products that enable people and companies to create, share, and preserve memories and information. SVP and CIO Mark Brewer has led Seagate’s IT → Read More
IT Visionaries: How One Global Brand Connects In Real-Time With Salesforce
To say Forever Living Products runs on a global scale is not an overstatement. This health and beauty company is the world’s largest grower and distributor of aloe-based products. It has operations in more than 150 countries with a network of ten million-plus independent business owners. In → Read More
How IT Leaders Can Respond to the Big Shift to Apps
The app economy is now. Apps are everywhere and they have the power to change everything. This big shift is revolutionizing how we live and how we work. Consumers and business users alike are demanding more apps and better app experiences. This app explosion means a new world of responsibility for → Read More
4 Super Smart CRM Features Small Businesses Will Love
Salesforce Lightning Experience is really, really ridiculously good looking. Yet, as in life, looks will only get you so far. The serious value in this all new user experience goes much deeper than a facelift. Lightning is an intelligent CRM application with a point of view, not just a database → Read More
IT Visionaries: Why Getting Rid of Legacy Systems Takes Guts
The Warranty Group is a leading provider for warranty management, compliance, insurance, and underwriting, for everything from consumer electronics to automotive. Paul Risk joined the company two and half years ago. As the Chief of Global Applications and Architecture, he was brought on → Read More
12 IT Visionaries Who Are Leading Technology Transformations
There’s a mandate facing IT leaders of today: Innovate or be left behind. However, this new directive doesn’t have to be a negative. It means there is an exciting opportunity for CIOs and others to make a tremendous impact by introducing technology that moves their department and broader → Read More
IT Visionaries: How Eurostar Is Using Custom App Dev To Earn Customer Loyalty
For over two decades, Eurostar has carried some 150 million passengers to and from the United Kingdom, France, Belgium, and beyond, via the Channel Tunnel. The aim of the high-speed train service is to be the most loved travel experience in Europe. For CIO Antoine de Kerviler and his team, this → Read More
4 Tips for Scaling Up From Box CEO Aaron Levie
Box CEO Aaron Levie co-founded the content management and collaboration platform as a college student in late 2004. The original idea was to build an Internet service for “being able to share and access files from anywhere,” with small businesses as the majority of Box’s early customers. Today, → Read More
5 Big Takeaways from the Dreamforce Women’s Leadership Summit
Dreamforce 2015 featured an entire day focused on one issue: workplace equality. Corporate leaders and celebrities -- from YouTube CEO Susan Wojcicki to Oscar-winner Patricia Arquette -- gathered in San Francisco to discuss not only how they are driving change on the subject in their organizations → Read More
Marc Benioff Welcomes Dreamforce, Industry to the Internet of Customers
A traditional Hawaiian blessing and surprise performance by music legend Stevie Wonder set the stage for Salesforce Chairman and CEO Marc Benioff’s Dreamforce 2015 Keynote. “We are here to entertain you. We are here to inspire you. We are here to motivate you. But we are here mostly to thank you,” → Read More
Watch Dreamforce ‘15 From Anywhere. Salesforce LIVE is Now Live.
It’s almost time to kick off Dreamforce 2015. The cloud computing event of the year begins tomorrow, Tuesday, September 15th, in San Francisco. If you aren’t able to join us this week in person, you can still get in on all of the action, inspiration, and innovation virtually. Salesforce LIVE is a → Read More
The Salesforce Ecosystem Explained
Salesforce was the first in the cloud computing space to dream up a business model built on partnership. We recognized that our success hinged on building a vibrant ecosystem. Even the name “App Store” was coined and trademarked by our Chairman and CEO Marc Benioff, before being gifted to → Read More
How Modern Developers Should Approach The Microservices Trend
Microservices are a hot trend in development right now. As their name suggests, the focus of these tiny, highly decoupled processes is small tasks within complex applications. Although originally meant as a tool only for hardcore developers, microservice strategies must now evolve to keep pace → Read More
How To Sound Smart When You're Talking About The Internet Of Things
Someone starts talking to you about the Internet of Things (IoT). Do you smile and nod along, with no idea what they are referencing, or do you have something to add? Do you fall somewhere in the middle? No matter where you are on the spectrum, we’ve put together a few talking points you can use to → Read More
How To Grow Without Losing Your Company Culture: 4 Lessons From Salesforce
Every large company was a small business once. And no doubt a key to their success and growth was and is maintaining what made them great in the first place. This is certainly true here at Salesforce. Jody Kohner is Salesforce’s VP of Employee Marketing and Engagement. Simply put, she leads efforts → Read More
What Salesforce Means When We Promise Fast App Development
At Salesforce, we speak often about the innovation imperative facing every company. How important agile application development is to this. How speed is the key to successfully innovating with apps in the enterprise. How the Salesforce Platform delivers everything you need to build these → Read More
What Every IT Professional Should Include On Their Dreamforce ‘15 Agenda
IT professionals across the board face unprecedented pressure to introduce the most innovative technology to their organizations. Dreamforce is the largest cloud software event on the planet and the place to discover the latest in app development, integration, security, connected devices, and so → Read More
What Makes Salesforce's Cloud Different From Other Clouds
For 15-plus years, Salesforce has defined the cloud computing space. Companies big and small depend on our technology to drive business processes and better connect to customers. To really understand what sets Salesforce’s cloud apart from other cloud providers, you need to take a closer look at → Read More