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Consumer rights expert James Walker explains what shoppers can do to make sure that if a firms stops trading, they aren't left out of pocket → Read More
Shopping for food is such a part of life for us all that we sometimes don’t realise that the rights we have when buying a packet of cereal are the same as they are when buying a pair of shoes. Here's what you need to know → Read More
Post-Christmas is peak time for gyms - but if you're not careful, you could be taken for a ride → Read More
Even careful owners are putting their pets at risk and themselves in danger of massive bills thanks to complicated policies - James Walker explains how to make sense of it all → Read More
James Walker reveals some of the worst case scenarios he's ever seen - and what you can do if you fall victim to one → Read More
If your flight's been delayed by more than 3 hours, you could be looking at a tidy sum as a result of a new ruling → Read More
Who your friends are, where you shop, where you drink and which TV shows you like - the amount of information companies collect on you is increible. So this is how to find out what they know and how to stop them exploiting it → Read More
Vishing, smishing and more - and how to make sure you never become a victim → Read More
According to legend, the two things that drive us Brits to distraction are bin collections and *ahem* dog mess. Without getting all ‘Victor Meldrew’ about it, we all have at least one thing that goes on in the neighbourhood that makes us seethe with rage. Despite the bin and dog haters, it’s parking tickets and … → Read More
According to legend, the two things that drive us Brits to distraction are bin collections and *ahem* dog mess. Without getting all ‘Victor Meldrew’ about it, we all have at least one thing that goes on in the neighbourhood that makes us seethe with rage. Despite the bin and dog haters, it’s parking tickets and … → Read More
It’s the home straight in the Christmas shopping race - but what happens if you’ve changed your mind about a purchase made during the shopping bonanzas, or a friend or relative isn’t as taken with that reindeer jumper as you thought they’d be when you bought it? → Read More
It’s easy to forget sometimes, but we Brits are a generous bunch. → Read More
If you’ve made a complaint but you’re still not happy, where do you turn when things go wrong (after Resolver, of course)? The answer’s simple – go to an ombudsman. → Read More
Q: What’s worse than having your life savings stolen from you? A: People finding out you’ve been defrauded. → Read More
Q: What’s worse than having your life savings stolen from you? A: People finding out you’ve been defrauded. → Read More
There are few things worse than food poisoning. You feel wretched – and it’s even worse if you’re stuck in a hotel room away from home when it happens. → Read More
No matter how hard you try, it’s often the things that you don’t expect that have the biggest impact. → Read More
No matter how hard you try, it’s often the things that you don’t expect that have the biggest impact. → Read More
I’ve been speaking to a few experts recently about the psychology of shopping. No wait! Come back! → Read More
I’ve been speaking to a few experts recently about the psychology of shopping. No wait! Come back! → Read More