Jackie Callaway
WFTS
Tampa, FL, United States
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Past articles by Jackie:
IKEA delay forces woman to clean dishes in bathtub
A Pinellas County homeowner, desperate for help with her kitchen remodels made a call for action after going back and forth with Ikea for more than a year. → Read More
5 months after Hurricane Ian, some neighborhoods remain in the dark
The simplest of outdoor chores after sundown pose a safety hazard after Hurricane Ian knocked out power to four street lights on Tampa’s West North Street last September. → Read More
Thieves targeting checks attack mail carriers in record numbers
The men and women who deliver the mail face a growing threat. In fact, between 2018 and 2021, attacks on mail carriers tripled, according to data the ABC Action News I-Team obtained. → Read More
Amazon driver crashes into parked car, takes pictures and leaves the scene
What appeared to be just another Amazon doorstep delivery ended badly for a local family, and that's when they called ABC Action News, Jackie Callaway. → Read More
Destination unknown: Lost baggage claims skyrocket for travelers over the summer
Taking Action reporter Jackie Callaway goes after one passenger’s long-lost suitcase and shares advice for anyone planning to check their luggage. → Read More
Tampa homeowner loses thousands of dollars after hiring an unlicensed mover
Consumers are rarely more vulnerable than when they hire someone to move everything they own. More than 1,000 Florida-based movers have an “F” rating with the Better Business Bureau. → Read More
Leader in multi-million dollar nationwide moving scam heads to prison
A key player in a nationwide moving scheme that defrauded more than 1,000 customers some right here in Tampa Bay out of nearly $2.5 million is sentenced to prison → Read More
Mobile payment apps like Venmo, Zelle and Cash App offer little protection for user error
Mobile payments apps like Venmo, Zelle, Cash App and others have become part of our everyday life. They are fast, free and easy but usage comes with a major pitfall. Often consumers don’t realize the lack of protection until it is too late. → Read More
Small businesses reliance on Google for free advertising comes with risks
A Mom and Pop business in Bradenton relied on Google to attract new customers. But they say the giant search engine suspended their account overnight and crippled their small operation. → Read More
Mold infested rental in Largo forces mother, 2 children to abandon furniture, toys and home
A North Carolina woman and her two little boys moved to Tampa Bay hoping for a better life. But days after moving into a Largo apartment they discovered a danger that led them to leave their new home and all they owned. The I-Team found the law does little to protect renters in these cases. → Read More
Hurricane Season: Check your insurance coverage before storms start
Hurricane season is just weeks away, and now is the time to check your insurance coverage. Here are steps to take before the first tropical disturbance makes waves in the Caribbean. → Read More
Florida tenants wait for help from $870 million Our Florida program to stop evictions
An ABC Action News I-Team investigation found more local tenants face eviction while waiting for help after Florida received $870 million intended to rescue pandemic impacted renters. Now a whistleblower sheds light on why the program failed so many times in the past. → Read More
Largest fraud in the country cost Americans $1.8 billion in 2020, FBI says
The FBI said the largest fraud in the country cost Americans $1.8 billion last year. The business email compromise involves hackers impersonating legitimate companies and tricking consumers into wiring large amounts of money to scammers. → Read More
Tampa Bay brides say they paid local florist thousands, but he never delivered wedding flowers
Brides across Tampa Bay are accusing a local florist of charging thousands of dollars for flowers that never made it to the wedding. → Read More
Hyundai recalls nearly 100,000 SUVs, sedans over engine fire risk
Hyundai is recalling more than 95,000 SUVs and sedans over an engine fire risk. → Read More
Olympus Pools closing its doors, blames "negative media attention" for loss of license
Olympus Pools announced on Saturday, July 24 that the business has lost its license and will be closing its doors. → Read More
Governor DeSantis vetoes controversial PIP insurance bill
Governor Ron Desantis has vetoed a controversial bill that would have done away with no-fault insurance, also known as PIP coverage. → Read More
Pinellas pool company taking over day to day operations for Olympus Pools
A pool company in Pinellas County is taking over some day-to-day operations for Olympus Pools as the company faces several fraud complaints about unfinished work. → Read More
Report cites serious violations after Tampa Bay daycare staffer released 2 children to a stranger
Call for action leads to investigation of local daycare accused of releasing two little girls to a stranger. → Read More
Scammers discover new way to trick Amazon customers, Tampa Bay woman loses $2,000
Scammers discover a new way to trick Amazon customers out of their cash. One Tampa Bay woman lost more than $2,000. → Read More