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After three years of adapting to disrupted business conditions due to the pandemic, the aftermath of inflation and fears of recession have leaders scrambling to get budgets in line with slower revenue growth. Riddled with the anxiety of making the wrong choices and having to deliver tough news, leaders are often prone to making short-sighted decisions when cutting costs. And when it comes to… → Read More
The last few years have wrought a wave of employee activism and public critiques of leaders. Elon Musk’s recent experiences at Twitter may be an extreme case, but the swift public scolding from employees and the world indicates that when it comes to expressing our sharp disapproval, leaders are fair game. If you’re a leader who’s facing down the strident criticism of those you lead (and even if… → Read More
Bullying in the workplace can take many forms and come from many directions, including “upward” — that is, bullying of managers by people who report to them. Upward bullying often starts with covert behaviors such as withholding information and subtle gaslighting. After eroding some of the bullied supervisor’s legitimate authority and psychological resources, bullies escalate to spreading… → Read More
It’s not uncommon for talented leaders to find collaboration unnatural. After all, rugged individualism set them apart and propelled their careers. And for many, that same focus on distinguishing themselves later becomes their demise. Most of an enterprise’s competitive value is created and delivered at organizational “seams,” where functions come together to form capabilities (think marketing,… → Read More
Microsoft’s annual Work Trend Index, a survey of thousands of workers worldwide, shows people around the world have a new “worth it” equation, with 53% of respondents saying they’re more likely to prioritize their health and well-being over work than before. And they’re taking action: The number one reason cited for leaving their jobs in the last year was for personal well-being or mental health… → Read More
The term workplace bullying describes a wide range of behaviors, and this complexity makes addressing it difficult and often ineffective. For example, most anti-bullying advice, from “anger management” to zero-tolerance policies, deals with more overt forms of bullying. Covert bullying, such as withholding information or gaslighting, is rarely considered or addressed. In this piece, the authors… → Read More
To shape an enduring purpose that sets a company apart both competitively and as an employer, leadership teams must pave the way. An effective, aligned, and committed executive team — the governance mechanism that shapes the story of an organization unlike any other team — is central to shaping and sustaining impactful corporate purpose. In a post-pandemic workplace where talent retention and… → Read More
Leading through tough times — layoffs, budget cuts, ongoing troubling events — is the hallmark of great leadership. Doing it well is often counterintuitive. Rather than reaching for a pep talk, a team-building event, or a nice dinner (all of which have a time and place), step back and consider the deeper, messier emotional experiences that lie beneath the tough times. More than anything, those… → Read More
An organization is nothing more than a living embodiment of a strategy. That means its “organizational hardware” (i.e., structures, processes, technologies, and governance) and its “organizational software” (i.e., values, norms, culture, leadership, and employee skills and aspirations) must be designed exclusively in the service of a specific strategy. Research suggests that only 10% of… → Read More
Moral injury occurs across occupations and is a trauma response to witnessing or participating in workplace behaviors that contradict one’s moral beliefs in high-stakes situations. While the ultimate responsibility for preventing moral injury rests on organizational decision makers, individual employees are often forced to deal with the consequences on their own. The authors’ advice, prompted by… → Read More
The Great Resignation has likely changed your workforce. Don’t let it divide you into “us” and “them.” → Read More
The Great Resignation is a signal that employees no longer want to be complicit in behavior that conflicts with their values and sense of fairness. → Read More
Start by considering where your intentions diverge from your impact. → Read More
Turn your professional angst into a competitive advantage. → Read More
The US Department of Labor posted record high resignations in September: 4.4 Million, bringing the total since April to more than 20 Million. Microsoft’s recent research suggests that 41% of workers across the world are thinking about quitting their jobs. So why are 59% of them staying? → Read More
Three strategies to help restore the ties that frayed during the pandemic. → Read More
Three strategies to help people feel like their work matters. → Read More
Four ways to get out of your own way. → Read More
Your reputation is based on more than this one decision. → Read More
Merging our home and work lives was a crash course that none of us anticipated. → Read More