Carlos Meléndez
CMSWire.com
Puerto Rico
Contact Carlos
Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
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Past articles by Carlos:
No-Code/Low-Code Solutions Could Be Answer to Better Customer Experience
Even the best system on Earth is useless if it never gets out of development. → Read More
Personalize Customer Experience Without Compromising Data Privacy
If consumer data is your product, you're doing personalization all wrong. → Read More
How to improve data literacy: 5 best practices
Democratizing data helps empower everyone to make informed decisions. Consider these strategies to foster data literacy across the organization → Read More
How Design Immersion Can Keep Digital Transformation Projects on Target
Design thinking can help prevent any digital transformation project from missing the mark. → Read More
Design thinking: How a human-centered culture drives transformation success
Design thinking principles put customer and stakeholder needs at the center of the conversation. Here's why it should be part of your digital transformation approach. → Read More
How AI, IoT and Augmented Reality Are Upending Customer Service
How do companies go about improving customer service, and subsequently customer experience? It begins with understanding the new customer profile. → Read More
The Business of Making Smart Apps Smarter
It won t be too far off when smart apps will be a requirement for any company that wants to remain competitive. It won t be enough for software to do. It will be required to think and suggest. → Read More
What matters more: Controlling the Internet's wiring, or its data? Both
When technology companies invest in new internet cables everyone should take note → Read More
How big will Amazon's data get, and what does that mean for companies working with AWS?
If Amazon Web Service is becoming a nearly ubiquitous technology, what does that mean for the future of data and how companies work with Amazon moving forward? → Read More
Predictive analytics: Where big data and messy humans meet
Corporate decision making is increasingly driven by big data, but the involvement of human beings in algorithmic systems makes things more complicated than the elegant models might seem. → Read More
Big data and the big three
Product safety recalls in the manufacturing industry are at an all-time high, but completion rates for fixes remain stubbornly low. Better data management strategies could be the key. → Read More
Software development: It's about the journey, not the finish line
Software development success should be defined by continuous learning and innovation, not just the completion of projects → Read More
Software development and security in the WYOD age
The new wave of wearables will change the way that enterprise IT works in the coming era: Wear Your Own Device (WYOD) → Read More
What GM and H-P Can Teach Us about Outsourcing Software Development
GM's decision to cut H-P and bring software development in house illustrates why most companies can't--and shouldn't--take IT strategy cues from GM. → Read More
Big data, big opportunity for Expedia and its customers
Expedia's purchase of Orbitz is another example of how big companies still struggle with big data integration. → Read More
Microservices must serve the business
Don’t build microservices for the sake of building on a new architecture. If you do, you will end up with a bigger architecture problem than you probably have now. → Read More
IT budget 2015: It's about business alignment
IT needs to focus on transforming from a cost center into a value creator for the business → Read More
The full stack developer is dead, long live the un-stack developer
The un-stack developer uses only the stack technologies that make sense for their software project → Read More
How athletic training principles can help developers
If software developers apply a distance runner's strategy to their craft, they will become better developers, creating not just more code, but better code → Read More
SOA governance: A secret weapon for enterprise IT risk management
New data risks must be contained now for the IoT future. Lessons gleaned from SOA show the way → Read More