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Getting enterprise search right is hard, but it's starting to reap the benefits from advances in machine learning and AI. → Read More
Personalization is a process of anticipating and meeting user needs. Starting with navigational constructs is an easy to validate way to begin. → Read More
HR can lead the way in initiatives that can have a meaningful enterprise impact. Don’t leave technology to the technologists — be sure your voice is heard. → Read More
Aligning AI’s capability with your sales team Artificial intelligence has the potential to vastly increase the power of sales. It won’t replace salespeople; instead, it will allow them to spend their time on the right prospects at the right time, empowered with exactly the right information. To support that goal, the key is not just the best AI-powered sales tools. It’s making sure the data that… → Read More
Digital transformation should be broad in scope. It requires a change in the vision held by the organization and a good deal of culture change. → Read More
AI depends on "data janitorial" work, as opposed to science work, and there is a gulf between prototype and sandbox, and innovation and production. → Read More
Artificial intelligence (AI) is increasingly hyped by everyone from well-funded startups to well-known software brands. In this article the author describes the need for high-quality, structured data before AI technologies can be of use to organizations and their customers. → Read More
One of the biggest challenges of bringing artificial intelligence (AI) into enterprise search is simply getting it in the door. The people building information management solutions have little i → Read More
Artificial intelligence (AI) promises to deliver enterprises higher efficiency, increased accuracy and greater utilization of corporate information assets. But these promises can only come true → Read More
Artificial intelligence (AI) isn't a new magic concept. AI has been kicking around for a while now, though many associate the concept with Alan Turing, who introduced what we know as the "Turing → Read More