Douglas P. Clement
MultichannelMerchant
United States
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Past articles by Douglas:
After Shedding the Coat, Burlington Stores Is Mothballing Ecommerce
Burlington Stores is shedding ecommerce, saying it represents just 0.5% of total sales and doesn't leverage the company's "treasure hunt" draw for shoppers. → Read More
Modell’s Sporting Goods Plans to File Chapter 11 Bankruptcy
Chapter 11 bankruptcy day is looming for Modell's Sporting Goods, the nation’s oldest family-owned and operated sporting goods retailer, the CEO confirmed. → Read More
SHOP SAFE Act of 2020 Targets Counterfeit Ecommerce Products
A bipartisan group proposed the SHOP SAFE Act to crack down on the sale of counterfeit ecommerce products, following a 2019 mandate from President Trump. → Read More
Walmart+ Is Coming to Compete With Amazon Prime
Walmart had barely launched a new fulfillment service competitive with FBA, when the retail giant announced an Amazon Prime-like membership program. → Read More
Shogun Raises $10M to Help Ecommerce Brands Battle Amazon
Shogun, a drag-and-drop ecommerce website builder with clients like Leesa, MVMT and K-Swiss, has raised $10M in funding to help brands compete with Amazon. → Read More
First Amazon Go Self-Serve Grocery Store Online in Seattle
Amazon opened its first checkout-less Amazon Go Grocery store in Seattle. The store is 10,400 square-feet and stocks about 5,000 items. → Read More
Nearly One-Fifth of Consumers Don’t Trust Ecommerce Sites with CC Info
A new study shows 18% of shoppers have abandoned a checkout in the last three months because they didn't trust a site with their credit card information. → Read More
E-Grocery, Ecommerce Bright Spots In Walmart’s Q4
Walmart's U.S. ecommerce sales grew 35% in Q4, fueled largely by grocery pickup and delivery, propelling online to its highest quarterly growth of the year. → Read More
Report: Most Brands Seeing 4x ROI on Amazon Advertising
Feedvisor’s annual brand report shows 75% of brands selling on Amazon also advertise there, with 83% seeing a 4x return on ad spend, and half seeing 7x. → Read More
Brandless Goes Away, A Rare Stumble for SoftBank
Direct-to-consumer (DTC) retailer Brandless, which sold beauty products, non-GMO snacks and everyday items, is ceasing operations. → Read More
Consumer Data Not Exposed in Estée Lauder Data Breach
A Jan. 30 data breach linked to cosmetics giant Estée Lauder exposed more than 440 million records, but none apparently contained customer information. → Read More
NYSE Owner's eBay Acquisition Was On, Then Quickly Off
The Intercontinental Exchange (ICE), owner of NYSE, announced plans to acquire eBay’s marketplace business, then quickly backed away as investors revolted. → Read More
Visa Swipe Fees Going Up for Ecommerce, Down in Grocery Stores
Visa plans significant changes to its swipe fees for merchants, going up for ecommerce transactions while fees for grocery store purchases will drop. → Read More
Dirty Lemon, Glossier, Taco Bell Top Customer Engagement Index
Wellness beverage maker Dirty Lemon, beauty brand Glossier and Taco Bell top the Zyper Community Index 2020 as the best at customer engagement. → Read More
Government Cracking Down on Counterfeit Ecommerce Products
The U.S. government is cracking down on the sale of counterfeit ecommerce items and pirated goods, warning of stricter rules and penalties. → Read More
Children’s Clothing Retailer Hanna Andersson Victim of Dark Web Hack
Children's clothing retailer Hanna Andersson was hacked in a magecart attack last fall that exposed customers’ credit card information, including CVV codes. → Read More
Ecommerce a Bright Spot as Target Reports Poor Holiday Results
Target reported disappointing holiday sales in Q3 as toys and electronics underperformed and the company lowered Q4 comp guidance; ecommerce sales rose 19%. → Read More
U.S. Holiday Ecommerce a Record $142.5B, Up 13%; Every Day Over $1B
U.S. ecommerce spend in November/December hit a record $142.5 billion, up 13.1%, Adobe said, while worldwide ecommerce spend of $723B was 8%: Salesforce. → Read More
DTC Brands Grabbing More Share of Voice, Pocketbook, Study Finds
Direct-to-customer (DTC) brands continued their ascension in 2019 with more than 40% of American consumers making DTC purchases, according to Diffusion PR. → Read More
UPS Affirms National Returns Day Will Set Record, But is Dec. 26 the Day?
UPS affirmed its expectation of processing 2 million returns on Jan. 2, 2020, representing a seventh consecutive record-breaking National Returns Day. → Read More