Tom Dotan, Business Insider

Tom Dotan

Business Insider

San Francisco, CA, United States

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Recent:
  • Business Insider
Past:
  • The Information

Recent articles by Tom:

Exclusive data shows most new gig drivers are women and nearly all of them are doing delivery

This is the latest sign that ride-hailing has been slow to recover as the gig-economy momentum shifts to delivery. → Read More

Lyft's Chief Policy Officer Anthony Foxx is stepping down

Foxx formerly served as President Obama's secretary of transportation. He's remaining an advisor to the company as it navigates regulatory challenges. → Read More

Stride raises $47 million from investors including Mastercard and Allstate to expand its gig worker benefits business

The startup makes software to help gig workers sign up for health care plans and manage their expenses to get tax breaks. → Read More

When former Amazon logistics executive Tim Collins visited Gopuff warehouses, managers scrambled to throw away food to make the locations look less chaotic

Gopuff hired Amazon veteran Tim Collins as SVP of operations earlier this year to professionalize its operations and improve the startup's warehouses. → Read More

Gopuff warehouse power outages leave managers in the dark with food spoiling

Gopuff often sets up warehouses with temporary utility accounts to speed its growth. That can result in unpaid bills, power outages, and spoiled food. → Read More

Gopuff's rampant growth created 'a downward spiral into chaos,' with fraud, unsold inventory, and warehouse managers throwing away thousands of dollars' worth of food every day

One Gopuff warehouse manager said he discarded at least $10,000 worth of food every week — sometimes two or three times that. → Read More

Instacart's advertising chief Seth Dalliare is leaving the company to join Walmart

Dalliare helped build a sizable ads business at the grocery delivery company. He's departing after Instacart hired Facebook ad exec Carolyn Everson → Read More

An Uber 'nightmare': Employees are worried after a sagging stock pushed its market valuation below DoorDash for the first time

A months-long stock slide left the company worth less than its food delivery peer. That unnerves some Uber staff who worry it may fall further behind. → Read More

Read Uber CEO Dara Khosrowshahi's memo on the company's engineering leadership shakeup

Uber's CTO is leading. CEO Dara Khosrowshahi just wrote a memo to staff explaining what's next for the company's important engineering group. → Read More

Uber's chief technical officer is stepping down amid tensions with the company's product chief

Uber's head of engineering Sukumar Rathnam is leaving the company soon amid simmering tensions with the company's head of product, Sundeep Jain. → Read More

Inside Instacart's frenzied summer of unsuccessful dealmaking with Uber and DoorDash

Instacart's deal talks with Uber and DoorDash fell through in part because both were concerned the grocery delivery service's growth had stalled. → Read More

OnlyFans is officially putting a hold on fundraising after banning explicit content

The subscription-based platform is waiting to see how its business changes following a recent rule change before it continues to seek investors. → Read More

Gopuff often gets driver pay wrong and has to issue back pay after disputes, a sign of the $15 billion startup's chaotic growing pains, workers say

Managers who work at Gopuff warehouses say the process of handling drivers' pay claims was emblematic of a lack of operational efficiency. → Read More

Tech M&A is on fire. These are the 18 top dealmakers inside Silicon Valley's largest companies, including Apple, Google, Facebook, Amazon, Microsoft, and Uber.

Silicon Valley M&A is often handled in-house by Big Tech. Here are top dealmakers at Google, Amazon, Apple, Facebook, Microsoft, and Uber. → Read More

Uber is showing ads in its core app for the first time — a feature former CEO Travis Kalanick once rejected as bad for users — as it seeks profitability

The company is testing display ads for some US users when they hail a ride. It could be a key part of a growing high-margin revenue stream. → Read More

Tempers flare as Gopuff slashes driver pay at warehouses around its Philadelphia headquarters — about a week after raising $1 billion

Drivers mull work stoppage, talk with union organizers, after recent pay cuts by Gopuff, a convenience store delivery service valued at $15 billion. → Read More

Uber and Lyft say the end of COVID-19 unemployment support is bringing more drivers back to work

Has government support during the pandemic stopped people returning to work, or are other factors at play? Some tech execs just waded into the debate → Read More

Vice Media's public listing plans have stalled over negotiations with one of its biggest investors, sources say

Vice is hoping to go public, but private equity backer TPG wants to be able to sell part of its stake, people told Insider. → Read More

Uber's cheap and popular Pool ridesharing service lost the company as much as $1 million a week in San Francisco alone

Uber's aggressive discounts to drive up rides on UberPool burned through hundreds of millions each year, sources tell Insider. → Read More

Amazon had tapped WarnerMedia CEO Jason Kilar to run its burgeoning media empire, but he turned it down

Kilar is reportedly negotiating an exit after AT&T's Discovery merger. He almost ran Amazon's media business instead. → Read More