Michael Schrage
Harvard Biz Review
United States
Contact michael
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Past articles by michael:
What Baseball Can Teach You About Using Data to Improve Yourself
Get better at getting better. → Read More
How Marketers Can Get More Value from Their Recommendation Engines
The same technology that enhances customer choice can empower managerial decisions. → Read More
How Marketers Can Get More Value from Their Recommendation Engines
The same technology that enhances customer choice can empower managerial decisions. → Read More
The Right Way for an Established Firm to Do an Innovation Pilot with a Startup
Don’t be too ambitious. → Read More
The Right Way for an Established Firm to Do an Innovation Pilot with a Startup
Don’t be too ambitious. → Read More
How to Help the Employees You Gain in a Merger Succeed
It takes humility and courage on both sides. → Read More
How to Help the Employees You Gain in a Merger Succeed
It takes humility and courage on both sides. → Read More
Is “Murder by Machine Learning” the New “Death by PowerPoint”?
New tools don’t always promote efficiency. → Read More
What Happens to Mental Health at Work When Our Devices Know How We Feel?
Soon your phone will know how you’re feeling, and it might tell HR. → Read More
Great Digital Companies Build Great Recommendation Engines
They create value for you and for customers. → Read More
Great Digital Companies Build Great Recommendation Engines
They create value for you and for customers. → Read More
Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves
What if programs like Siri gave you data-driven career advice? → Read More
Bots Won’t Just Help Us Buy Stuff. They’ll Help Us Become Better Versions of Ourselves
What if programs like Siri gave you data-driven career advice? → Read More
What Most Companies Miss About Customer Lifetime Value
Think about it from their perspective, not yours. → Read More
What Most Companies Miss About Customer Lifetime Value
Think about it from their perspective, not yours. → Read More
AI Won’t Change Companies Without Great UX
Even brilliant algorithms need thoughtful design. → Read More
AI Won’t Change Companies Without Great UX
Even brilliant algorithms need thoughtful design. → Read More
AI Is Going to Change the 80/20 Rule
Three reasons why. → Read More
Great CEOs See the Importance of Being Understood
It’s not about what you say; it’s about what they hear. → Read More
How the Big Data Explosion Has Changed Decision Making
The balancing act between being open and being agile. → Read More