Carylyne Chan
Hacker Noon
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Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
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Past articles by Carylyne:
Blockchain must drive the real economy for it to thrive
On a sweltering afternoon in Singapore, I received a ping on WeChat with a link to an insightful speech that had just been delivered. The sender crafted that speech too 😉 and of course the first… → Read More
155 chatbots in this brand new landscape. Where does your bot fit?
Since we started building bots at KeyReply more than two years ago, the industry has seen massive interest and change. This makes it hard for companies and customers to figure out what's really happening -- so we hope to throw some light on this industry by creating a landscape of chatbot-related businesses. There's no way to put everyone into this landscape, so we have selected examples that… → Read More
How to make sure your new chatbot gets a head start
For most of us, building a chatbot serves a real business purpose and isn't just an amusing project. Since a chatbot is meant to serve or interact with customers in some way, it should be given as much information and intelligence as possible to properly interface with customers. The sooner this data is learned by the chatbot, the better -- and it's best when it is done before the chatbot even… → Read More
This is how we built the first-ever gov.sg chatbot
Here are the details of how we brainstormed, created, optimized, and launched this bot with the team at the Ministry of Communications and Information (MCI). → Read More