Joe Ducey
KNXV
Phoenix, AZ, United States
Contact Joe
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Past articles by Joe:
Flight not taking off as planned? Do these things if your flight is canceled or delayed
Scenes of passengers stranded after canceled flights are becoming more common. So, what do you do if you show up at the gate and find your plane will not be taking off? → Read More
State holds $2 billion to be claimed by Arizonans, some unclaimed property now up for auction
There is $2 billion worth of unclaimed property being held by the state waiting for Arizonans to claim. → Read More
Want to file your taxes online for free? These tax filing options won't cost you a penny
The tax filing season is here, and while that filing can be expensive for some, it can be free for others. → Read More
Child support, parental rights issues? Get free legal help with family law concerns
Child support, child custody, divorce-they are all family law issues that affect a lot of Arizonans. Getting help with those issues can be costly. → Read More
Did someone steal your gift card money? How to check for tampered cards
They are easy, desirable and will likely be the most popular holiday gift. But gift cards come with risks. Some people are finding out their new gift card has zero balance. → Read More
How much did your rent go up? See Let Joe Know's top three Valley rent raisers
Of course, rent increases are expected, but some Valley apartment complexes are raising rents so high so fast that they deserve a spotlight. → Read More
Car buyers not getting titles, leading to long delays and frustration
When you buy a car, and pay for it in full, you expect to get the title proving you own it. But more Arizona buyers are saying that's not happening. → Read More
When does pet insurance end? Consumer told to pay even at death
Our Let Joe Know/Better Business Bureau team takes on consumer problems every day. We've helped thousands of people like Lindsey — and like John who had trouble getting a different refund. → Read More
Need a customer service number? Internet searches can be dangerous
When you need a customer service number, do you find it online? → Read More
Buy these products? You may qualify for money back
If you have purchased any of these products, you could qualify for money back. → Read More
'Absurd' rent increase means renter would owe 5 times more
She's currently paying $1,400 a month for a year lease, which is ending soon. → Read More
Woman no longer keeping her mouth shut after dentures go missing after Arizona hospital stay
If you have a complaint about a hospital, it might be over the care you received or how you were billed for the visit, but one Arizona woman says her issue is what she didn't have when she left. → Read More
Can't get free rapid COVID tests? What to do with shared addresses
The government is promising free home-delivered rapid COVID-19 tests. We've told you how one man found a glitch in the system that isn't allowing delivery to some homes. → Read More
Free government COVID tests: Glitch won't allow many to get them
If you're trying to get a COVID-19 test, it's not easy getting one quickly. → Read More
Repaying student loans: should the pause continue?
Persis Yu is concerned about servicer readiness to handle the influx of repayments for the millions of loans that had to be transferred. → Read More
Check your bank statements as bogus Google charges continue
Why are bogus Google charges still ending up on credit card accounts across the country? What's being done about it? → Read More
'I don't know how to give up': Food truck owner fights to get back $27,000
For a small business owner — or nearly anyone — $27,000 is a lot of money. Yet one owner thought she needed to spend it in order to keep her business going. → Read More
Homeowners losing big money by making big deposits
They hired Joseph Jefferson for a $6,000 painting job. But to "save the date," they say Jefferson demanded $2,500 upfront. → Read More
What happens if someone steals your phone number?
How important is your phone number? And how vulnerable are you if it's used by someone else to open a financial account, such as a bank account? → Read More
Valley homeowners pay thousands upfront, contractor accused of not doing the work
They paid for windows, doors, and bathroom renovations. But in their cases, the contractor took the money and didn't do the work. Those are the allegations against Az Windows Doors & Baths LLC, also known as RemodAZ. → Read More