Suman Bhattacharyya
Digiday
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Past articles by Suman:
Retailers are still wary of mobile wallets
Mobile payments are still a thorny issue for retailers. → Read More
'Amazon Prime was a game changer': Retailers are rethinking loyalty programs
Brands and retailers are turning to loyalty programs to build an army of brand advocates and organic influencers. → Read More
Point-of-sale loans gain traction among retailers
Point-of-sale loans are now seen as a customer acquisition opportunity for retailers. → Read More
A 'savvy operator': Why Dollar General dominates the discount retail category
Dollar General leads the discount category because of its focus on store experience and technology. → Read More
Walmart is spending $11 billion to revamp its stores this year
Walmart is renovating tired old stores and using automation technology to help it serve in-store and e-commerce customers concurrently. → Read More
Why Amazon Cash is struggling to grow users
It's been two years since Amazon Cash launched in the U.S., but it's unclear how it will scale to physical stores. → Read More
Amazon rolls out customer demographic analytics for third-party sellers
Amazon is now rolling out customer demographic analytics to third-party sellers, including age, income, gender and marital status. → Read More
How Walmart uses money services to grow sales
Walmart is using money services to build loyalty among lower-income and underbanked customers. → Read More
Why Amazon is expanding shipping and logistics services
Amazon's next move: Become a shipping and logistics provider for retailers. → Read More
'Everything is well thought out': How the Apple store has become a template for retailers
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences. → Read More
Office supplies retailers want to become co-working and business service companies
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers. → Read More
How Walgreens plans to drive more traffic to its stores
As prescription revenue is under pressure, Walgreens looks to CPG retail, grocery and private-label brands to fuel growth. → Read More
Reebok is launching a new membership program to build direct customer relationships
Reebok has launched a new loyalty program to personalize customer relationships and acquire customer feedback. → Read More
'Companies get addicted to the notion of subscriptions': Dollar Shave Club CEO Michael Dubin
Dollar Shave Club CEO Michael Dubin talks to Digiday about his plans to keep the brand’s momentum. → Read More
Even Molson Coors is hatching a direct-to-consumer strategy
Beer company Molson Coors is investing in e-commerce to learn more about its customer base. → Read More
How 1-800-Flowers competes in the direct-to-consumer era
1-800-Flowers has used a vast physical footprint to underpin its e-commerce business. → Read More
How Amazon Pay's Worldpay partnership will grow its retailer footprint
Amazon Pay wants to use a tie-up with payments company Worldpay to grow its reach among brands. → Read More
Wayfair defines its offline strategy as it pushes into permanent retail
Wayfair is launching a permanent retail store to help drive traffic to its e-commerce platform. → Read More
How Square is taking on Shopify pitching its e-commerce platform to sellers
Square is building an e-commerce ecosystem with its recent acquisitions. → Read More
With new store types and upgraded digital chops, Starbucks is evolving its retail strategy
Starbucks is evolving its retail strategy into something it's calling "new retail." → Read More