Jon Kennard, TrainingZone

Jon Kennard

TrainingZone

Costa Mesa, CA, United States

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Recent:
  • Unknown
Past:
  • TrainingZone

Past articles by Jon:

How to build virtual teams

Spiraling office overheads, an acceleration in the war for talent and the explosion of modern video and audio conferencing technologies have made virtua → Read More

How freelancers can use social media

One ex-freelancer told me: "If I was ever light on promotion or marketing for one month, I wouldn't notice it at the time, but I would → Read More

L&D news round-up: 19 Nov

There are currently no replies, be the first to post a reply. → Read More

Why we need better customer service training

Jo Marshall explains how staff training and engagement can help the public sector deliver improved customer satisfaction. A high level of customer service is something that we all expect in today’s society, whether that’s in our personal or professional lives. Poor customer service can cloud our perception of a company or organisation, and even lead to an erosion of trust and confidence. Let’s… → Read More

Engaging the 21st century workforce with an accessible approach to learning

Julian Wragg gives us some advice for engaging the modern workforce in L&D. From standing desks, to the rise of collaboration platforms like Box and Slack, we’re edging closer to working the way we want to perform to the best of our ability. And it’s not just about simplicity; the ‘I want it now’ generation has transformed the way we like to do things both inside and outside of the workplace. We… → Read More

Infographic: Emotional IQ and you

Emotional intelligence (EI) is a person's ability to understand emotions in themselves and others. EI is quickly becoming a more preferred metric than IQ for evaluating employee credentials. It is believed that up to 58% of the variations in personal success factors can be attributed to emotional intelligence. Better work relationships are seen more frequently with individuals who possess a… → Read More

Why should you hot-desk?

Richard Morris explains how hot-desking can help freelance trainers and smaller training businesses make the leap to the next level. Setting up your own business requires organisation, dedication and focus. Attempting important planning and administrative tasks from your home office (often just a kitchen table or convenient desk) might seem like a solution. But the reality is that day-to-day… → Read More

OEB 2015: Shaping the future of learning

In advance of the newly rebranded OEB (Online Educa), here's a short video about their past events and what to expect from this December's gathering in Berlin. → Read More

How to damage your training business by publishing a book

Publishing that book might not be the great idea you first thought it was. Sue Richardson explains. Many people involved in the training → Read More

Understanding the empowered learner

David James explains why putting learning in the hands of the workforce results in business success. Workplace learning has changed dramatically in the past ten years and technology has been the primary driver of that change. However, it has not necessarily been learning solutions supplied by organisations that have been the game changer. The way that technology has enabled workers to… → Read More

Understanding the empowered learner

David James explains why putting learning in the hands of the workforce results in business success. Workplace learning has changed dram → Read More

Five tips to optimise your office environment

We can always improve our working surroundings. Peter Stark of Eden Springs gives us a few fresh ideas.Every experienced manager knows that a → Read More

3 steps to improve training attendance

This video helps L&D understand how to improve attendance on their training courses and resources. The content was originally delivered as via a webinar co-hosted by Alexis Kingsbury and Jon Kennard. Click here for more information on improving training attendance → Read More

Charles Jennings: "70:20:10 is a framework for change"

Charles Jennings explains the why and the how of the golden ratio of L&D. Join Charles on the pilot of the 70:20:10 Practitioners’ Programme. → Read More

L&D news round-up: 13 Nov

Extra extra! News time once again - this week is particularly skills-heavy. But until that problem is addressed properly, it'll continue to be news won't it? School-based teacher training of more benefit than university route find researchers - Academies Week Well whaddaya know? Automation 'Threatens A Third Of UK Jobs' - Sky News Seems a little high to me - very worrying if it happens. More… → Read More