Robert Barba
American Banker
New York, NY, United States
Contact Robert
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Past articles by Robert:
Hiring a diverse workforce isn’t easy in some states
With immigration and racial issues flaring across the country, a community bank owned by two families with opposing political views is undivided in helping noncitizens obtain work visas and prioritizing diversity in some very homogenous markets. → Read More
The iPhone's imprint on banking
The iPhone is 10 years old. Here’s a look at some of the ways it, along with the boom of smartphones overall, have shaped banking in the U.S. over the last decade. → Read More
How a crisis made innovation easier at Wells Fargo
Out of the ashes of the fake-accounts fiasco, heads of business lines became more open to change, an executive at the bank’s innovation group said Wednesday. → Read More
Overheard at Digital Banking 2017
The following are some of the noteworthy things we heard at American Banker’s Digital Banking 2017 conference held earlier this month in Austin, Texas. → Read More
USAA’s innovation chief talks Amazon, Chase and Cadillac
Zack Gipson, USAA’s chief innovation officer, also discusses the challenges of bringing a human touch to digital channels in a brief but candid Q&A. → Read More
2017 Digital Bankers of the Year
The following is a recap of the 2017 slate of honorees picked by the tech journalists at American Banker, led by Digital Banker of the Year Michelle Moore of Bank of America and including four finalists. → Read More
How digital banking is changing customer behavior
Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking. → Read More
Digital Banker of the Year: B of A's Michelle Moore
Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens. → Read More
As VCs pivot from lenders, case for deposit-side fintech is less clear
Brendan Dickinson of Canaan Partners says PFM startups have deep relationships with customers unlike online lenders, but the revenue model isn't as strong. → Read More
Citi joins big-bank brethren in backing blockchain firm Axoni
The roughly $2 million investment comes as banks keep joining various distributed-ledger projects, trying to pick the winners in a young field. → Read More
Citi joins big-bank brethren in backing blockchain firm Axoni
The roughly $2 million investment comes as banks keep joining (and in some cases, leaving) various distributed-ledger projects as they try to pick the winners in a young field. → Read More
Wells Fargo’s chief marketer talks navigating a crisis
Part of Jamie Moldafsky's job at Wells these days it taking an earful on social media, but the immediate feedback offers important lessons about the bank's products and efforts to rehab its image. → Read More
U.S. Bank ties perks of high-end card to mobile payments
Banks have long believed that the key to sparking mobile payments is better incentives, but U.S. Bank is taking that to the extreme with a new product that pays triple points for such purchases. → Read More
How do you make money when your job is to help people save?
Digit's decision to charge a monthly fee for its savings help speaks to the challenge of making fintech profitable. → Read More
What Dimon had to say about fintech in his annual letter
The JPMorgan CEO detailed the bank's $9.5 billion technology budget, forthcoming upgrades, and more. → Read More
Bank of Montreal CEO on diversity, honesty, their ties to lasting value
BMO recently won a diversity award for reaching its goal of having women in 40% of senior management jobs, and CEO Bill Downe argues equal treatment of employees will carry over to fair treatment of customers and create long-term profits for shareholders. → Read More
Why CommonBond's CEO says fintech charter could be a game changer
In a Q&A, CommonBond CEO David Klein discusses how an OCC charter might benefit customers by lowering the cost to run a student loan refinancing business. → Read More
Cloud security vendor raises $12 million
Goldman Sachs and Citigroup, along with the fund backed by Google’s chairman, have invested in a firm that helps banks secure their cloud technology. → Read More
Google's VC arm backs Currencycloud in $25M funding round
The cross-border payments startup will use proceeds from its Series D round to fuel growth. → Read More
State Street calls 'bull' on board inequality with statue
State Street Global Advisors has placed a statue, titled "The Fearless Girl," across from the iconic bull statue in lower Manhattan to draw attention to gender diversity on boards. → Read More