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A new predatory scheme is making the rounds in communities populated by seniors. It’s already hit close to home for NBC 5 Responds reporter Lisa Parker, whose... → Read More
While the coronavirus pandemic shows no signs of slowing down, many Frontier Airlines passengers say the airline is not offering customers an extension to... → Read More
The Trump administration has released the names of businesses approved for loans of more than $150,000 as part of the Paycheck Protection Program. Many of them... → Read More
Hard-hit businesses owners across the country – still reeling from the pandemic – are facing a new and unexpected obstacle that may determine whether their... → Read More
They market themselves as a fast, financial fix. But now some players in the payday loan industry are accused of using the pandemic to target distressed and... → Read More
About 66,000 times during the coronavirus crisis, consumers nationwide have taken the time to blow the whistle on a COVID-19 related scam. In about half of those reports to the federal government, the targeted consumers did lose money, around $500. → Read More
My pharmacy is closed. What do I do now? That is the question on the minds of many Chicago area residents after damaging riots that have closed many pharmacies... → Read More
Music fans may not be seeing their favorite bands, or the money they spent on tickets, anytime soon. That’s because the coronavirus forced thousands of live... → Read More
The coronavirus has our world in its grip. With every component of consumers’ lives affected, credit scores are no exception. A new survey from Wallethub... → Read More
There is no question the airlines are reeling from the slowdown in travel and may not survive as we know them. But they also received billions in government... → Read More
While plans to reopen Chicago-area eateries are still on hold, there are a few states that gave the green light to get back to business. Some restaurants... → Read More
Would-be travelers who were forced to cancel vacations because of the coronavirus lockdown are now up in arms over Vrbo’s refund policy, which allows the... → Read More
Whether it’s a dress that’s the wrong size, or a case of mac and cheese purchased in panic – can you return it? NBC 5 Responds asked retailers and grocers... → Read More
A proposed class action lawsuit filed in California on Sunday accuses Wells Fargo, Bank of America, Chase and and U.S. Bank of fraud and unfair business... → Read More
There is no shortage of complaints coming into NBC 5 Responds during this coronavirus crisis. Right now, one of the biggest issues we’re still hearing about... → Read More
As his team of 155 federal prosecutors is spread out, many now teleworking to abide by social-distancing recommendations, U.S. Attorney John Lausch wants the... → Read More
The mad scramble is on to apply for unemployment benefits in Illinois, and to say consumers are frustrated is an understatement. The complaints are pouring... → Read More
There is no denying the economic impact of the coronavirus is hitting home–Literally. NBC 5 Responds got lots of questions from viewers who are worried about how they’ll make their mortgage payments, and some concerning scenarios surfacing in the world of real estate. → Read More
Amid the coronavirus outbreak, concerns and cancellations that go along with it, a Lakeview couple said a third-party booking agent threatened to keep their... → Read More
When Sondra Ellingson came home from vacation last March, she was shocked to find several parking tickets slapped on the windshield of her car. Three tickets... → Read More