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The skeptics keep waiting for investment in financial startups to dry up, but it doubled in the first half of 2018. KPMG's Safwan Zaheer explains why. → Read More
Wire and other payments fraud affected a record number of businesses last year, and the FBI is warning in particular about real estate scams. → Read More
The bank sees its global reach as an advantage in supporting evolving business customer needs. → Read More
Citi and other banks are investing in automation aimed at speeding up the old-fashioned process for institutional clients' receivables and payables. → Read More
People's United in Connecticut pored over all the customer data it could find to persuade customers to give the midsize bank — instead of advisory firms and investment houses — a shot at managing their money. → Read More
Apps aimed at the very wealthy have lagged behind those for other groups, but there's interest in developing them, especially ones that track total net worth. → Read More
They want help with their money — and they don’t mind their own data being analyzed, JPMorgan’s Kelli Keough said at the In|Vest conference. → Read More
People welcome help managing their money, and they don’t mind their own data being analyzed, as long as the result is easy-to-digest information and recommendations they can act upon, JPMorgan’s Kelli Keough said at the In|Vest conference. → Read More
A cash management offering by Mastercard and Strand is the latest example of new answers to commercial clients' demands for better digital services. → Read More
"Banks should be investing in innovation in this area or risk getting left behind," a fintech CEO warns. → Read More
It usually costs small businesses a lot of time and money to calculate their own value. TD Bank is offering them a free digital tool that performs the task quickly. → Read More
First Horizon is using artificial intelligence software to analyze employee feedback on workplace surveys. → Read More
The app also allows clients to use the Zelle person-to-person payments service. → Read More
The Minneapolis bank is pitching the automated investment advice product, a joint venture with a BlackRock unit, to a wide range of age groups, not just younger consumers. → Read More
Of all the types of malicious software targeting businesses, ransomware continues to be one of the most pervasive, according to recent studies. Here's an overview of the things banks, especially small ones, are doing to stop it. → Read More
Banks will need to evolve further and faster to reach consumers in an interconnected, always online world, according to industry leaders. → Read More
At American Banker’s Digital Banking conference in Austin, industry leaders grappled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers. → Read More
Most big banks are launching robo-advisers to compete for a new breed of wealth management customer. The risk is that automated services will disappoint traditional customers. → Read More
Mary Kate Loftus spearheaded a $131-million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She has been selected as one of our Digital Banker of the Year finalists for 2018. → Read More
Promontory MortgagePath fills management roles for bank relations, technology and outsourced services opportunities. → Read More