Ben Sillitoe
ComputerWeekly
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Past articles by Ben:
Can the UK keep its fintech crown?
In this week’s Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now. → Read More
Top trends in tech, and retail’s early adopters
Computer Weekly identifies the retail industry’s early adopters of what McKinsey & Co deems the top tech trends → Read More
A retail tech tour of the Battersea Power Station development
We check out the customer-facing digital features on display in the UK’s newest shopping site at Battersea Power Station. → Read More
Retail’s robotics reboot
Walmart and Amazon are among the retailers acquiring warehouse robotics firms, during a period of significant innovation in this space → Read More
Online marketplace momentum ushers in new era for retailers
Superdrug is the latest in a growing list of retailers to launch its own online marketplace, joining B&Q, Boots and others in driving a new era for UK retail. → Read More
Morrisons joins the fast-growing retail media movement
More retailers are becoming publishers as they realise the potential of their online assets, helping fuel a new fast-growth segment of digital marketing → Read More
Mapping out the rise in checkout-free shopping
There’s been a boom in the number of checkout-free stores globally, but will that growth continue and which retailers are interested? → Read More
Retailers choose from menu of mobile apps to help reduce food waste
Supermarkets, convenience stores and coffee shops are among the retailers connecting with mobile apps and tech firms to drive down the wastage of food. → Read More
Pandemic turns e-commerce doubters into believers
Notable UK retail e-commerce avoiders, Primark, B&M, and Poundland, are now online players. But what are their respective digital approaches? → Read More
Retail’s IT talent search intensifies
Retailers from different sectors are on the hunt to fill similar IT job roles, but are all finding different ways to source the sought-after talent. → Read More
A prescription for digital accessibility at Boots
In this week’s Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer’s guide examines communications as a service. And we talk to Trainline’s CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now. → Read More
Boots accelerates its digital accessibility journey
Boots is working with website accessibility software provider Recite Me to make its website more user-friendly and improve the customer experience. → Read More
Ship from store: A pandemic retail trend that’s here to stay?
Shipping online orders from bricks and mortar stores looks set to be a pandemic trend that will stick around to form part of retail’s new normal. → Read More
Retailers get business-critical IT and data management in order
Decathlon and Toolstation are among the retailers investing in new technology to support business-critical applications and better data management. → Read More
H&M scheme looks to tackle issues affecting D&I in STEM
Retailer H&M launches its first ever STEM programme in the UK in a move to become a more diverse and inclusive organisation – and to tap into future tech talent → Read More
Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected, and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace → Read More
Accessible retail: Personalising the UX for disabled consumers
An online marketplace built with an ‘accessibility-first’ mantra is set to go live in spring 2022 – and it comes amid several new inclusive retailing moves. → Read More
Retailers as tech firms: Next, The Very Group and others see power in the platform
Gap and Reiss are set to utilise Next’s end-to-end e-commerce service, Total Platform, in 2022, as more and more retailers carve out a future as part tech company → Read More
Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey
The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future. → Read More
How in-store technology is supporting retail’s sustainability agenda
Boots, Costa Coffee, and the major grocers’ in-store technology focus is switching towards systems supporting sustainability goals → Read More