Trent Leyshan
SmartCompany
Melbourne, FL, United States
Contact Trent
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Past articles by Trent:
What is your company's real sales problem?
One of the most common sales enquiry is a request to help address a "conversion problem”. But it's often a symptom of a more complex and deeper issue. → Read More
The currency of contribution
A thirty-something job seeker called Darren contacted me seeking work. He explained he had a passion for sales training and had resolved in his mind that BOOM! was the place to be and company to work for. He was complimentary of our work and sounded genuinely enthused about the opportunity. I thanked Darren for his kind words and acknowledged → Read More
Why most sales training is a waste of time
Sales training, arguably the most critical form of training and development for any organisation, is often sold as an intangible. That is to say, it’s hard to compare and value and therefore it’s not valued correctly. Effective sales training should be measured and made tangible. The question is, as a result of the training, how → Read More
You will never succeed in sales without the queen
‘If cash is king, credibility is queen,’ you may recall me spouting in a previous blog. → Read More
How to spot a time-waster
Remember, the clock is ticking! Like most things in life we receive for free, seconds are not often valued. → Read More
Is your Big But getting in the way?
Take ownership when you let someone down, especially when the stakes are high. → Read More
How to radically increase loyalty program membership
How many times have you shuffled through a supermarket checkout to be quizzed by a subdued attendant, ‘Do you have a Flybuys card?’ → Read More
Why the best salespeople are negotiators
There are many aspects to a sales role. But, there is one area that is critical to all sales or customer engagement processes: negotiation skills. → Read More
Attack of the robots: Don’t let automation replace the human touch
Be scared. They are here! Living among us. Listening. Watching our every move. → Read More
“You are making the wrong decision”: Don’t let a client go without a fight
You need to let customers know how much you care, how much you want their business and why. → Read More
Put some ‘skin in’ for inconvenience
World-class service is getting harder to find. But when you do find it, it’s worth celebrating and sharing. → Read More
The secret selling ingredient (Warning: may contain traces of nuts)
Deeply passionate salespeople are easily aroused by their customers. When they win a new contract, so intense their elation a little bit of wee escapes! → Read More
Don’t chase the time-wasters – help people who want to be helped
We all know Australia is a lucky country, but with this mentality comes complacency. → Read More
The most underrated sales skill
People who disregard a tested follow-up process will skip vital steps and go for the customer’s jugular every time. → Read More
Change: If you really want it, fight for it!
Influencing people is far less challenging when you can see things from their perspective. → Read More
How to get the most out of a business partnership
Before you consider a partnership, invest more in your own development and be willing to really push through. The best person to save you is always you. → Read More
The age of social enlightenment: Using social media to know your customers better
Most of the hype in social media is aimed at page promotion, getting liked and followed. → Read More
Rules and records are made to be broken
Each generation strives to be more than their ancestors: more opulent, more enlightened, more successful, smarter, faster! → Read More
Wear your failures as badges of honour
Are we sometimes wrong? Hell yes! And if we’re brutally honest with ourselves, we may even be wrong most of the time. Heaven forbid. → Read More
It’s time to unleash some sales passion!
Sales is a game, though not always the numbers game that some would suggest. → Read More