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Online portals can’t wipe them out. → Read More
Modi has been honing this ‘skill’ for a long time! → Read More
In recent days we have been reading about leaks from the White House. Leaks are always symptomatic of disgruntled team members who spill the beans to make the leader's position precarious. There are r... → Read More
Choice can both empower and debilitate. → Read More
What do customers really want?Plenty has been written on the subject. Companies do tons of research to find out what their customers want. They do market research, commission ethnographic studies, set... → Read More
Social loafers and free-riders can kill overall productivity. → Read More
Always take ownership. → Read More
“Cognitive depletion" could lead to wallet depletion. → Read More
It all starts with corporate culture. → Read More
Mistakes aren’t the worst thing on earth. → Read More
These methods are simple… and sneaky! → Read More
Teams work in curious ways. → Read More
Processes are an integral part of all enterprises. And as I mentioned in one of my earlier pieces, if processes are not instituted, modelled or followed properly then the results may just take the for... → Read More
After a long time India has a prime minister who has proven through both his words and actions that he wants to transform the nation. Things seem to moving, citizens see a bright future and most impor... → Read More
We've all come across people who love to show off how much more they know than others. They'll use every opportunity to showcase their intellectual depth and knowledge of all things arcane and esoteric to others. They will stop others in meetings and ask questions not to get insights but to show how much they know. Their arrogance and pride emanates from their smartness. They believe (though… → Read More
Lessons from the McDonald's fiasco in Kolkata. → Read More
I had written sometime back that 2016 was a year of the unexpected. It now seems as if the trend is continuing into 2017. Who would have thought that the venerable Oscars would feature a monumental go... → Read More
I think it's not only an annoyance but a disorder! → Read More
Quality has been a key pillar for enhancing India's competitivene . We have world-cla institutions known for quality as well as busine es that produce flawle products. These achievements have been p... → Read More
Wells Fargo had been a darling of sorts in the financial services world. It was one of the few American banks which reported a profit increase the financial crisis. Until the news of the scandal broke... → Read More