Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
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Discover what, why, and how to automate customer service, without losing the personal touch—nor hefty investments in AI and supercomputers. → Read More
And how, as a result, we’re having more fun than ever. “Have fun.” She stared at me. “Go ahead. Just have fun.” I wasn’t sure how to respond. “Having fun yet?” I was talking with my sister, Elizabeth, and she was helping me come to an embarrassing realization. Groove’s “Core Values”—the ones I had so … → Read More
Nobody’s born with good customer service skills. But, anyone can master them. Here are step-by-step instructions to improve you or your team’s support. → Read More
Introducing Groove 2.0 — up to 8× faster, rock-solid stability, better collaboration, powerful new reporting, and a whole new look. → Read More
My favorite recent articles about growth, marketing and business life. → Read More
Advice for founders who are tired of bad advice. → Read More
Yes, you can still succeed at content marketing. → Read More
How to differentiate your business when a great product isn’t enough. → Read More
Pulling back the curtain on our daily standup meetings. → Read More
Make sure that you have enough to live on in the early days, and keep your personal burn rate as low as possible. → Read More
Our team’s favorite Zoom tips and tricks. → Read More
Our best tips and tricks for connecting with VIP’s. → Read More
The one thing that will set you apart from the rest. → Read More
We’ve replaced a lot of the benefits of having a traditional office with online apps. Here are the ones we use daily. → Read More
Staying focused is one of the most brutal challenges in business. Here’s how the winners do it. → Read More
We all have our own, but sometimes it’s better to learn from the regrets of others. → Read More
Impatience is one of the deadliest mistakes in business. Here’s how to control it. → Read More
Every Friday, we’re answering your questions about business, startups, customer success and more. → Read More
ConvertKit’s founder on growth, sales and working in public. → Read More
Testimonials are one of the most effective tools in marketing. Here’s how we get them. → Read More