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These 33 legendary customer service quotes contain wisdom to inspire you, spark questions, and help your support team deliver better service. → Read More
There are plenty of ways to earn side income as a designer, but few of them are as scaleable, profitable, and personally rewarding as teaching others what you know. → Read More
Tone is one of the most important elements of communication. Here’s how to control it. → Read More
Welcome your new customers with these email scripts. → Read More
The key numbers that should drive your customer service strategy → Read More
Use this to make your customers’ lives easier. → Read More
The company’s recent PR disaster can teach us all how to better protect our businesses. → Read More
These clever “hacks” can help you grow your business through better support. → Read More
It’s a commonly used phrase, but what does it mean? And is it important? → Read More
Just how important are online reviews to your business? → Read More
These small hacks will lead to a big impact on your customer service operation. → Read More
Making a great first impression on every customer who emails you. → Read More
Customer onboarding is one of your most important hires. Here’s how to get it right. → Read More
Surprising research that can help you deliver better support. → Read More
Upselling can help you build better relationships with your customers. Here’s how to do it. → Read More
Follow these tips to make each customer’s first experience a great one. → Read More
Use these social media customer support tips to build better relationships with your customers. → Read More
How to ask the right questions to point your business in the right direction. → Read More
Forget “what’s your greatest weakness?” Focus on these instead. → Read More
Start 2017 off right with these behaviors to make your customers happy. → Read More