Sonia Paul
VentureBeat
Oakland, CA, United States
Contact Sonia
Discover and connect with journalists and influencers around the world, save time on email research, monitor the news, and more.
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Past articles by Sonia:
From context to solution, using AI to keep your customer happy
Companies must not think about AI from a bot perspective, but from multiple perspectives. The current environment is ripe for better customer service. → Read More
Making the customer’s journey convenient, not creepy
Personalization is the key ingredient to helping build trust with a customer, which increases growth and engagement, but it can also go too far. → Read More
Roo, is this normal? How teens are talking to a Planned Parenthood chatbot about safe sex
Roo is Planned Parenthood's chatbot focused on answering questions about sex and sexual health, senior director Ambreen Molitor explained at Transform 2019. → Read More
Transparency is key to making the voice revolution a reality
During the Conversational AI Summit at Transform 2019, titans from Amazon, IBM, and Microsoft discuss what voice AI needs to succeed. → Read More
Beyoncé and the Bible
What Queen Bey’s music can teach us about scripture — and vice versa. → Read More
Proposed changes to the H-1B visa program could put many women back into a 'golden cage'
Neha Mahajan won the right to work in the US during the Obama administration, but as the spouse of an H-1B visa holder, her future is uncertain. → Read More
The children of H-1B visa holders are growing up — and still waiting for green cards
The Dattas came from India to teach American children in a Mississippi school. But because of their visas, they worry their own child won’t be able to study in the US. → Read More
In The Developing World, Some Turn To Gambling For A Chance At A Better Life
Imagine life without credit cards. If you couldn’t borrow money to finance a big purchase, how would you do it? There’s growing evidence many people in the developing world are turning to gambling. Sonia Paul (@sonipaul) with 60db reports from Kampala, Uganda. → Read More
Political Perspectives Are The Main Course At These Dinner Gatherings
Most supper soirees aren't strategic ways to get people to work through their disagreements. But two friends have created the ongoing event, "Make America Dinner Again," to get folks talking. → Read More
Tow Center’s Vanessa Quirk: Podcasts Not All About Profit
At the end of last year, the Tow Center for Digital Journalism released its Guide to Podcasting, a report researched and prepared by Tow Center fellow Vanessa Quirk. → Read More
Media and Journalism Awards: Jan. 21 Edition
Here’s a list of current media and journalism awards, including deadlines for applying. If we’re missing any major awards, please contact Mark Glaser at mark mediashift org, and we’ll add them to the list. Any Featured Awards are paid sponsorships. → Read More
Media and Journalism Fellowships: Jan. 20 Edition
Here’s a list of current media and journalism fellowship programs, including the deadlines for applying. If we’re missing any major programs, or you would like your program to be in the featured fellowship slot, please contact Mark Glaser at mark mediashift org to let us know, and we’ll add... → Read More
Upcoming Trainings and Courses: Jan. 19 Edition
Each week, MediaShift will list upcoming online trainings and courses for journalists and media people — with a focus on digital training. We’ll include our new DigitalEd courses, as well as those from Mediabistro, NewsU, KDMC, and others. → Read More
Upcoming Events in Digital Media: Jan. 19 Edition
Each week, MediaShift posts an ongoing list of upcoming events in the digital media and journalism world. These will be a mix of MediaShift-produced events and other events. → Read More
How to Get Away With Manslaughter, Bollywood-Style
Why did India's underclass stand by superstar Salman Khan, even after he ran over five people sleeping outside a bakery? → Read More
Media and Journalism Awards: Jan. 14 Edition
Here’s a list of current media and journalism awards, including deadlines for applying. If we’re missing any major awards, please contact Mark Glaser at mark mediashift org, and we’ll add them to the list. Any Featured Awards are paid sponsorships. → Read More
Media and Journalism Fellowships: Jan. 13 Edition
Here’s a list of current media and journalism fellowship programs, including the deadlines for applying. If we’re missing any major programs, or you would like your program to be in the featured fellowship slot, please contact Mark Glaser at mark mediashift org to let us know, and we’ll add... → Read More
Upcoming Trainings and Courses: Jan. 12 Edition
Each week, MediaShift will list upcoming online trainings and courses for journalists and media people — with a focus on digital training. We’ll include our new DigitalEd courses, as well as those from Mediabistro, NewsU, KDMC, and others. → Read More
Upcoming Events in Digital Media: Jan. 11 Edition
Each week, MediaShift posts an ongoing list of upcoming events in the digital media and journalism world. These will be a mix of MediaShift-produced events and other events. → Read More
Media and Journalism Awards: Jan. 7 Edition
Here’s a list of current media and journalism awards, including deadlines for applying. If we’re missing any major awards, please contact Mark Glaser at mark mediashift org, and we’ll add them to the list. Any Featured Awards are paid sponsorships. → Read More