Vinod Janapala
CustomerThink
United Arab Emirates
Contact Vinod
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Past articles by Vinod:
5 Things to Look For In Automated Online Shopping Cart Development
Source: ParamInfo Online shopping has quickly become one of the most preferred mediums of shopping for consumers worldwide. With the eCommerce sector becoming so relevant, it is only practical to wonder what makes customers return to an online shopping site again. Businesses all over the world have shifted a major part of their operations to online platforms, where their aim is to attract as… → Read More
Interview with Daphna Nissenbaum, CEO and Co-Founder at TIPA Corp
Daphna, please tell us a bit about your personal and professional background before launching TIPA Before launching TIPA®, I worked as the CEO of the Caesarea Center for Capital Markets and Risk Management at the Interdisciplinary Center (IDC), Herzliya. Previously, I held various management positions at SPL World Group Ltd, a software solutions provider. I also held the position of project… → Read More
Customer Satisfaction Survey Software: X Reasons Why It Is Important In 2020
Multiple factors add to the success and downfall of a business. And the most important would be customer satisfaction. A happy customer base is what drives the business, creates a name for your brand, and helps you through passive promotion. In the present times, i.e. 2020, a loyal customer positive reviews and scores can reflect their expectations being met through your services. Your business… → Read More
Interview with Tarun Arora, the Vice President at JanBask Training
What is Your Leadership Philosophy? My leadership philosophy is simple. It is all about driving and motivating the key members of a company towards goals and objectives that bring benefits to both the parties – the organizations and the people working in it. At JanBask Training, we have inherited a work culture that promotes equality and every member is given the space to share their opinions… → Read More
How Corporate Office Buildings Can Benefit Most From Visitor Check-in Software
Modern technology is revolutionizing the way businesses are being run. Mobile solutions are reshaping workplace culture and making organizations more efficient. Take, for instance, visitor management systems. They’re fast replacing traditional pen and paper logbooks and acting as a gateway to secure entry into premises. Challenges Faced By Traditional Visitor Management Systems Pen and paper… → Read More
How Healthcare Feedback Software Manages Patient Experience During COVID-19
COVID-19 is the kind of world health emergency that the world has not seen in more than a century. Schools closed, public gatherings forbidden, entire countries in lockdown while the news flashes infection rates and death-tolls on a continuous rise. When it comes to a disease like COVID-19, no one is safe – infected either with the infection or the specter of fear of the infection. Why Patient… → Read More
Get Your Workplace Ready During COVID-19 with Visitor Management Software
As per the words of the World Health Organization, Coronaviruses are an extensive virus’ family that causes a variety of illnesses that range anywhere from a common cold to a severe breathing issue. Since the world is already dealing with COVID-19 – one of the coronaviruses – taking extreme measures to keep everybody safeguarded is quite essential. As far as the workplaces are concerned,… → Read More
How Does CSAT Differ From Net Promoter Score (NPS)?
Getting to know the experience of a customer is the most important thing today. Based on the experience and feedback of a customer, a company can understand its actual worth and can know the key places for improvements. Measuring the experience of the customers in the right way is also necessary in order to get the best results. When it is talked about the measurement of the customer experience,… → Read More
4 E-commerce Website Requirements to Ensure Customer Satisfaction
With passing time, more and more e-commerce websites are being developed. One cannot think about using the internet without catching a glimpse of 2-3 websites or at least their ads. Nonetheless, to successfully sell their products online, a company must first make a good impression on its customers. You can take the help of a good web design agency to improve the overall layout of your website… → Read More
Summing Up the Etiquette’s and Good Practices in Meetings
When it’s your first meeting and you are stepping in caution and nervousness, you find that being the most common emotions set in, but it can be worked upon with a few tips and tricks up your sleeve. You could hold your poise and confidence with elan when you work out a few practices that are easy to follow. How it Gets Done The need to follow a certain decorum is part of the meeting management… → Read More
The Future of E-Commerce: Best Predictions for 2020
With technology constantly evolving, we are marching towards making new signs of progress. In order to run a business that is successful, most business owners like to stay on top of their game and trends. This helps them understand what customers are looking for. A new business that embraces new changes allows itself to grow. It is also able to save more money, become efficient and encourage… → Read More
Strategies That Can Offer A Better Employee On-boarding Experience
The job of the recruitment team does not end when the employee has been recruited, rather the responsibilities start henceforth. The experience of an employee depends on the onboarding process to a great extent. Even when the organization has designed the best onboarding program, the employees may not feel it satisfactory. This can eventually lead to a higher number of turnovers. In a study… → Read More
How Valuable Is Architecture Software for Architects?
The architecture industry has seen tremendous and revolutionized development in the field of production and outcome over the years. It has been possible due to growth in technology and computer software advancement. With the help of such a development and software development company, it has been possible for architects to produce fast information, which is nothing but efficient. However, the… → Read More