Brian Roche
WGAL
Lancaster, PA, United States
Contact Brian
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Past articles by Brian:
Survey finds consumers experiencing more product, service problems
The latest edition of the National Customer Rage Survey shows that more Americans are having problems with products and services, and their rage toward companies is growing. → Read More
Pennsylvania budget proposal could put more money in your pocket
Gov. Josh Shapiro wants to eliminate a tax and raise the rebate amount in popular state program. → Read More
Why are robotexts increasingly common?
According to a phone scam report, there were more than 225 billion robotext messages sent to Americans last year – a 157% increase from 2021. → Read More
Crooks put new twist on old scam
Lottery scams and sweepstakes scams have been around for decades, but now scammers are taking an extra step to try to convince you that their con job is real. → Read More
PPL bill problems: When will they be resolved?
News 8 viewers are reporting that they're not getting bills, they're getting multiple bills, or their bills have even been canceled. → Read More
Pennsylvania Senate committee to subpoena Norfolk Southern CEO
Lawmakers want Alan Shaw to answer questions about the company's response to the Feb. 3 derailment and the decision to burn off hazardous chemicals from several of the rail cars. → Read More
This is why PPL's rate is higher than other suppliers
As many PPL customers struggle with high electric bills, a common question that viewers are asking News 8 On Your Side has to do with pricing. → Read More
Scammers using money transfer service Zelle to target victims
A York County man almost lost $10,000 after he inadvertently gave a scammer access to his Zelle account. → Read More
PPL urges customers to shop around for electric rates
WGAL is still hearing from viewers who are asking about their high PPL electric bills. It's an issue the 8 On Your Side team has been looking into for months. → Read More
Scam callers try to trick Medicare beneficiaries into giving info
The caller then asks for Medicare account numbers and other personal information – which is a big red flag. → Read More
E-bike fire danger: Here are some safety tips
The growing popularity of e-bikes in the United States in recent years has led to an increase in fires and other hazards. → Read More
Scam callers try to trick Medicare beneficiaries into giving their information
The caller then asks for Medicare account numbers and other personal information – which is a big red flag. → Read More
Pennsylvania revenue department warns of scam letter
The letter says it's a "Final Demand for Payment" and threatens wage garnishment or property seizure. → Read More
What is the Weather Normalization Adjustment on UGI bills?
The Weather Normalization Adjustment could mean you pay more or get a credit. → Read More
Scammers use money transfer service Zelle to target victims
A York County man almost lost $10,000 after he inadvertently gave a scammer access to his Zelle account. → Read More
This is why PPL's rate is higher than other electric suppliers
As many PPL customers struggle with high electric bills, a common question that viewers are asking News 8 On Your Side has to do with pricing. → Read More
Scammers use money transfer service to target victims
A York County man almost lost $10,000 after he inadvertently gave a scammer access to his Zelle account. → Read More
8 On Your Side continues to work to answer questions about high PPL bills
As part of the PUC's investigation into PPL, it's reaching out to customers who contact them about the unusually high bills and looking into the accuracy and integrity of PPL's billing practices. → Read More
Steep PPL bills: How you can make a complaint
The Pennsylvania Public Utility Commission says it's heard from hundreds of people over the last week about their bills. → Read More
Pennsylvania PUC launches investigation into PPL billing issues
The Pennsylvania Public Utility Commission announced it has launched an investigation into the unusually high bills some PPL customers have recently received. → Read More