Mark Pestronk
Travel Weekly
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Past articles by Mark:
What NDC is really all about
Mark Pestronk's views on NDC: It's a weapon in the airlines' war against GDSs. → Read More
Sub-IC's errors can hurt host agency
In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. However, the clients might look to you for satisfaction. Therefore, you certainly need some protection from client claims. → Read More
If you're a sub-IC, get it in writing
These are the things sub-ICs need to do to protect their rights. → Read More
Exploring the ins and outs of sub-ICs
The sub-IC is a fairly new phenomenon and has arisen because some ICs have become so successful that they attract their friends and acquaintances into the industry. → Read More
ARC's role in the verticalization of retail travel
A look at two legal developments that helped lead to the growth in independent contractors. → Read More
Noncompete clauses could be going away
Have an advisor or independent contractor with a noncompete? Proposed Federal Trade Commission rules might pre-empt it. → Read More
Airline disability access rules and agencies
The DOT apparently intended that the airline rules apply to travel agencies, but they do not in fact apply. Therefore, you are subject only to the ADA, with one small exception. → Read More
A corporate contract covers your bases
Here's how to set up a group's contracts so your client doesn't see the commission rate. → Read More
Can cruise lines legally dictate price?
Cruise line contracts can prohibit discounting, but there's a catch. → Read More
It's not your fault your client was robbed
A travel advisor does have a legal duty to warn about destination risks, but the duty is subject to three exceptions. → Read More
Guard against agency buyer's default
Selling your agency? Here are some tips designed to minimize the risk of the buyer's default and maximize your prospects for recovery if the buyer does default. → Read More
Setting the record straight
Corrections and amplifications to a few Legal Briefs columns this year. → Read More
Don't fall for these GDS vendor scare tactics
Don't let your GDS rep pressure you into hasty decisions on a contract renewal. → Read More
The path from IC to host agency
Ways to overcome the chicken-and-egg problem of starting a host business. → Read More
Know when and where you can negotiate
Here are 10 contracts you could try to negotiate, from most ironclad to most flexible. → Read More
The good and the bad in Sabre's agreement:
Sabre's new subscriber agreement has some traps for the unwary. → Read More
Whatever happened to passenger claims against defunct Crystal Cruises?:
Crystal's former ships are selling for tens of millions of dollars. Will that money go to customers who lost bookings? → Read More
Labor Department's proposal for contractors has six criteria. How do travel ICs fare?:
A closer look at the criteria for valid IC status. → Read More
There's very little stopping you from selling your client database:
Surprisingly, there are few laws that prohibit you from selling clients' data. → Read More
What to know about the Labor Department's rule on independent contractors:
The government's proposed rule on independent contractors has serious implications for travel agencies. → Read More