Miriam Cross
American Banker
Washington, DC, United States
Contact Miriam
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Past articles by Miriam:
New digital credit union hones in on college graduates
AlumniFi, built by Michigan State University Federal Credit Union and Nymbus, has partnered with fintechs to help its college-grad users improve their finances and pay down debt. → Read More
Greenwood launches upscale benefits with a $200 monthly fee
The challenger bank for Black and Latino individuals introduced Elevate, a membership-only tier that includes access to private clubhouses and networking aimed at people of color. → Read More
Fintech fills a gap for divorced parents co-managing money
Onward, an app that recently raised a Series A from investors that include Citi Ventures, helps separated and divorced parents transparently share expenses and pay each other back in one spot. → Read More
'Robo advice is yesterday's term': Banks see value of human help
Ally Financial and Truist Financial took different approaches to achieve the same aim: giving digital investing clients the option of speaking with an advisor. → Read More
JPMorgan Chase says it has fully eliminated screen scraping
The bank claims it has migrated all traffic from third-party apps and services to its secure API. → Read More
Stash debuts its own core system
The company hopes its new technology infrastructure will help it scale and quickly roll out new products. → Read More
Truist launches virtual assistant after a year of development
The bank's web- and mobile-based chatbot was built using software from Amazon. → Read More
Climate fintechs are cropping up to fill a gap in green banking
A growing number of challenger banks and fintechs are trying to help customers live more sustainable lives through carbon calculators with localized data. → Read More
How a Virginia credit union is revamping its bill and loan pay features
To keep customer relationships "sticky," Langley Federal Credit Union will roll out a bill pay feature this summer that tries to mimic the advantages customers get by going directly to the biller site. → Read More
Banks bid for viral fame with videos and influencers on Instagram
First National Bank of Omaha, FNB Community Bank and Community Spirit Bank are among institutions turning to Instagram for marketing. → Read More
USAA overhauls mobile app after 10 years
The military-focused bank and insurance company has added more personalization and a search tool. → Read More
Fintechs create tech that lets banks offer tax prep help
April and Column Tax are among the startups capitalizing on the idea that taxes are part of a person’s financial life and banks are most suited to help with tax preparation and filing. → Read More
FDIC tech sprints spark new product ideas for fintech participants
Companies that have competed in the agency's program say it helped them accelerate new ideas for features and businesses. → Read More
H&R Block launches the challenger bank it teased last year
The tax preparation giant is diversifying its services with a digital bank that it hopes will entice customers with no-fee features, cash back rewards and early access to paychecks. → Read More
Military lenders developing new tech to serve soldiers in the field
Banks and credit unions that cater to members of the armed forces are partnering with fintechs or patenting their own tools to help users convert currency, borrow money and handle financial matters in environments with unreliable internet service. → Read More
Why BM Technologies is buying a bank instead of partnering with one
By acquiring First Sound Bank in Seattle, the fintech would control the strategic direction of the combined company and won't have to share revenue, CEO Luvleen Sidhu says. → Read More
JPMorgan executive on how payments are 'eating the world'
The way merchants handle payments is becoming just as important as the actual business they're in, says Jeremy Balkin, global head of innovation and corporate development at J.P. Morgan Payments. → Read More
6 venture funds connecting banks and credit unions with fintechs
These venture capital firms are investing in young companies that could help small financial institutions meet their growing technology needs. → Read More
Tech job training program gets a boost from Silicon Valley Bank
The California bank is directing $30 million to Stride Funding, a provider of flexible student-payment options, to finance deferred tuition for participants in a technology upskilling program. → Read More
Wells Fargo backs fintech that helps businesses manage money
The bank says it's an investor in and will refer clients to Trovata, which gathers transaction data directly from multiple banks to automate cash reporting, forecasting and analysis for midsize and large companies. → Read More