Christine Miles
Accenture Insurance
Indianapolis, IN, United States
Contact Christine
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Past articles by Christine:
Technology is still the answer
Accenture’s 2017 Tech Vision for Insurance outlines the digital trends of tomorrow. → Read More
Five innovative insurance distribution models
Accenture lays out the path to becoming an everyday insurer. → Read More
The three biggest insurance consumer groups
Accenture research shows that global insurance consumer taste breaks down into these distinctive groups. → Read More
New research highlights insurance consumer trends
Results from an Accenture survey of over 32,000 insurance customers in 18 markets. → Read More
Expanding the Customer Service Role
With digital channels handling routine issues, the role of customer service is expanding to aid marketing and product development. → Read More
How to supercharge your business’ digital channels
Move beyond marketing: social and digital channels can deliver a great customer experience. → Read More
Why an ounce of prevention is more valuable
Why solve customer service problems when they can be prevented with tools like IoT and digital videos? → Read More
The balance of power has shifted – and that’s quite a challenge
Technology and information have given consumers the upper hand in dealing with businesses. How should businesses react? → Read More
Adapting the long-term vision and practice of marketing
Christine Miles talks about ways to adapt the long-term vision and practice of marketing in light of technology advancements. → Read More
Redefining the insurance marketing role
Accenture’s Christine Miles discusses redefining the role of marketing in a technology-driven business. → Read More
Meeting customer expectations in the digital age
Christine Miles looks at how technology can help marketers deliver market strategy and meet customer expectations. → Read More
Accenture ranked #37 in Interbrand Best Global Brands 2016 report
Christine Miles announces Accenture’s ranking in Interbrand Best Global Brands 2016 report. → Read More