Mel Lee
Accenture Insurance
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Past articles by Mel:
HR should be leading FS transformation—three steps
HR must step out of its narrow HR context, become more strategic. → Read More
SaaS and cloud give HR powerful levers to drive FS transformation
Adoption of new HR technology will position HR better to lead transformation. → Read More
FS transformation—HR adds human advantage to tech advances
Blending innovation, technology, people and proposition will bring true advantage. → Read More
HR needs to get on top of the “how, what and who” of the new FS workplace
Work, the workforce and execution of work are changing. HR needs to be on top of it. → Read More
HR’s new role in a transformed FS landscape: architect and builder!
It takes courage to reinvent HR’s functions. → Read More
HR can create a better future for the FS organization and workforce, faster
HR—at the intersection of change—can orchestrate it! → Read More
Six operating models for digital HR at FS firms
HR models for different FS business strategies, cultures and types of workforces. → Read More
Digital HR for FS – a 5-point approach
Cloud, social and mobile, analytics—Accenture’s approach to HR transformation. → Read More
How FS can harness digital HR to drive enterprise agility
HR needs a more strategic focus to help FS organisations adapt with speed and scale. → Read More
For effective FS workplace and workforce transformation, HR must transform too!
HR needs new skills and tools to shape and manage digital transformation. → Read More
Three steps to EX that excites and engages
Three steps to design and operationalize an EX strategy that delivers advantage. → Read More
EX – how to redefine ‘moments that matter’ for a more complex workforce
Redefining ‘moments that matter’ across three dimensions of EX. → Read More
Building EX excellence with CX insights, tools, and the right tech
Three strategies make hyper-personalization possible for a complex workforce. → Read More
Making the connection between CX and EX – a recipe for competitive advantage
Applying customer-centered CX principles to EX. → Read More
CHROs prioritize the employee experience to build a productive, responsive future workforce
Five HR actions that have the greatest impact on the employee experience? → Read More
Chief HR officers obsess about data to gear the workforce for digital
CHROs can tie workforce decisions directly to tangible business outcomes with the right data. → Read More
Chief HR officers spark digital change, help business adapt and thrive
Positioning HR at the center of change can give HR a seat at the table. → Read More