Diane Wilson
ABC11 EyewitnessNews
Fayetteville, NC, United States
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Past articles by Diane:
Raleigh woman loses $4,000 in Cash App customer service scam
A simple Google search for a customer service number ended with a Raleigh woman losing thousands of dollars. → Read More
Raleigh woman pays $2,400 bill twice due to error in online bill payment,
Raleigh woman pays nearly $2,500 bill twice to Crate and Barrel via Bank of America due to error in online payment: ABC11 Troubleshooter → Read More
After failed deliveries, Durham man gets refrigerator and compensation: ABC11 Troubleshooter
Durham man's refrigerator was delivered multiple times with damage. Here's what to do if this ever happens to you. → Read More
Oven glass shatters without warning, leaving homeowners confused and out of options
An explosion in the kitchen. Homeowners find oven doors shattered with no explanation as to why. → Read More
'I want to feel safe.' Troubleshooter helps homeowner with concerns over tree on city property
ABC11 Troubleshooter | Durham city leaders agree to remove large tree over neighbors' concerns for their safety. → Read More
Some cell phone promotions may cost you more if you don't take these steps
Not all cell phone deals are equal. ABC11 Troubleshooter Diane Wilson has a warning before you agree to anything. → Read More
Rental scam dupes Durham man out of thousands of dollars, gets him evicted from his home
A Durham man says he is now homelessness after he fell for a rental scam and lost thousands of dollars. → Read More
Simple car battery installation turned into $2,400 hassle for Wake County woman
When you take your car in for service, who is responsible if something goes wrong? → Read More
Real estate scam weasels more than $30K from Durham man who thought he bought long-time dream
CAVEAT EMPTOR: Looking to buy a new home? Don't let this real estate scam fool you. → Read More
Watch out for this email that could steal your money or personal information
Now that the holidays are over, scammers are going after those who got a new laptop, TV, or computer as a gift by impersonating Best Buy's Geek Squad. → Read More
Business owner get $15K from NC unclaimed fund; Check to see whether you have money
It's key to remember you don't have to pay to get this money. → Read More
What are your rights when an airline cancels your flight?
Many Southwest customers are paying out of pocket for flights on different airlines → Read More
Holiday returns could cost you as stores change policies, phase out free mail returns
More and more retailers are now charging return fees if you return by mail. → Read More
Scammers continue to dupe people out of money using Wake Co. Sheriff Major's name 7 years later
Did you get a call from Maj. Barry Jones with Wake Co Sheriff's Office? Hang up, it's probably a scam. Scammers using deputy name for 7 years to scam. → Read More
How to make sure you don't lose track of your luggage this holiday
Before you ever leave your house for the airport, take these steps to hopefully make your trip less stressful. → Read More
How to make sure you don't lose track of your luggage this holiday
Before you ever leave your house for the airport, take these steps to hopefully make your trip less stressful. → Read More
'It's still like an experiment.' Rebuild NC hurricane relief program under fire from lawmakers
"There are 3,000 still in the process and who knows how many more fell through the cracks." → Read More
'I've never seen inside my house.' Hurricane survivors in state run program still waiting for home
Rebuild NC helps low incomes homeowners fix and rebuild storm-ravaged homes. → Read More
ABC11 Troubleshooter helps NC couple get thousands back after getting sick on anniversary cruise
Fayetteville, NC couple who bought travel insurance get thousands back after getting sick on a cruise after ABC11 Troubleshooter steps in. → Read More
Online shopping scams costing consumers millions; how to protect yourself
As you get ready to shop this holiday season, if you're buying anything online, make sure to do your research. → Read More